Job Description

The Network Infrastructure Specialist must have experience in providing specialised support for network services, concentrating on all aspects of network infrastructure (LAN/WLAN/Mesh), tailored to meet the needs of all mining operations.Key outputs:

• Monitor the work and overall performance of regional network and voice technology systems for regional operations.
• Evaluate and ensure processing performance relating to system and machine utilisation, reliability and capacity
• Forecast financial, physical, and human resource needs to meet established objectives.
• Manage all licensing exposure within the networking, voice and perimeter security infrastructure.
• Provide specialised support for network services, concentrating on all aspects of network infrastructure (LAN/WLAN/Mesh), tailored to meet the needs of all operations.
• Manage all risks relating to Regions Network Infrastructure.
• Efficiently oversee expenses related to the network infrastructure within the region, ensuring transparency and effectiveness in managing investment decisions and budget allocations to maintain equipment health.
• Perform a monthly assessment of service delivery within the region, with a specific focus on support vendor contributions. Oversee vendor performance to ensure adherence to contractual obligations for services and projects, including those directly impacting the Business Units (BUs).
• Serve as the primary escalation point for regional incidents or intricate site incidents concerning networking and communication infrastructure.
• Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
• Oversee and coordinate frameworks, designs, blueprints and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service in networks and communication environments.
• Promote and enforce business and technology standards, as well as best practices, within Networking environments.

Qualifications:

• CompTIA Security+
• Cisco Certified Entry Networking Technician (CCENT)
• Cisco Certified Network Associate - Routing and Switching (CCNA)
• Cisco Certified Network Associate - Security (CCNA-Security)z
• An undergraduate qualification (bachelors degree or equivalent) in the relevant IM Discipline and Technical

Technical knowledge:

• Proficiency in networking protocols, network security and information management systems is essential.
• Proficiency in specialized tools and technologies, including routers, switches, firewalls, intrusion detection/prevention systems, and network monitoring software, is essential.
• Ensure vendors are held accountable for meeting SLA indicators.
• Liaise with solutions design and architecture to ensure that roadmaps are followed and services are introduced with excellence.
• Analyse and identify root causes of risk and quantify potential business impact.
• Engage with key stakeholders and understand their process requirements.
• Implement best-fit solutions to meet stakeholder requirements and contribute to region process enhancements.
• Perform continuous monitoring reviews and measure defined quality and quantity indicators.
• Interpret policy and explain why work needs to be completed in a particular manner.
• explain how a particular process task needs to be fulfilled
• Assign and re-assign work to ensure outputs and the elimination of waste.
• Participate in business initiatives/projects and the different processes involved

Industry Knowledge requirements:

• Mining and Mineral Processing (ideally)

or

• Oil and Gas
• Utilities (Power Generation)
• Metals (Operations/ Production)
• Pulp and Paper Operations
• Any heavy or process industry with a substantial physical asset base
• Experience gained in large, complex, global companies is highly desirable.

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