Network Operations Technician

Cape Town, Western Cape, South Africa

Job Description


Our client in the telecommunications industry is hiring for a Network Operations Technician as an Independent Contractor for 6-months to be based in Cape Town.Role Purpose:Monitoring of the Transport network(24/7), troubleshooting and co-ordinating resolution of fault with the various support areas. Perform root cause analysis and drive incident lifecycle.Qualification and Experience

  • Incident Management & Problem Management.
  • Network Management processes and principles
  • IP Systems/Networks
  • Transport Core and Access Networks and Services
  • GSM knowledge and related technologies
Must have technical / professional qualifications:
  • Matric essential
  • Degree/3 Year National Diploma (S4)/within the Electrical Engineering /Information Technology /Computer Science/ Software Engineering is essential
  • At least 3 years working in the Transmission / IP Networks environment
Roles and Responsibilities
  • To ensure that all network elements are monitored on a 24/7 basis.
  • Capture all network incidents on the FMS
  • Report, handover and escalate all network faults according to NMC Fault Handling and Escalation Procedures within the prescribed service level agreements

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Job Detail

  • Job Id
    JD1318503
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned