Job Description

Qualifications and Experience:

• Matric - Grade 12 or relevant IT qualifications
• Palo Alto or Fortinet Firewall (Palo Alto: PCCSE/PCNSE and or Firewall: NSE4 and above certifications are mandatory
• Strong working knowledge of Major operating systems, such as Windows, UNIX, and Linux to include system administration and security.
• Network security controls such as IDS, IPS, DLP, and WAF
• Enterprise network architecture, design, and support to include network hardware, network protocols, and data flows

Responsibilities:

• Provides day-to-day support for firewall engineering and operation tasks and level 1 & 2 on-call technical support for the Firewall Engineering and Operations team; including assisting peers with issues and escalation.
• Supports the implementation and ongoing operations of network access control devices to include firewalls and SSL VPN devices.
• Work collaboratively across a variety of business units to implement new technology, support existing, and at times do so after normal business hours.
• Build and configure solutions in the development, test, and production environment; including documenting the security infrastructure and design
• Manage problems, maintain vendor relationships, and assist operations with vendor escalation and issue resolution.
• Facilitate device refresh of network security devices with a focus on capacity, manageability, and security of new and existing security infrastructure.
• Participate in team on-call coverage rotation
• Design, deploy and support enterprise-class Fortinet and SSL VPN devices.
• Design, deploy and support Firewall
• Complex troubleshooting to include network protocol and log analysis, raw data captures, and the correlation of disparate events spanning multiple devices and platforms.

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