Job Description

Are you a results-driven person who enjoys establishing strong client relationships within an educational environment? Excellent Afrikaans (first language ability) and English are required, and full training will be provided on services offered.

Your professional telephonic communication skills, together with previous experience in a telesales environment will add value to the success of the team.

REQUIREMENTS

• Matric, relevant tertiary qualifications advantageous
• Fully Bilingual in Afrikaans and English (speak, read, write)
• Strong verbal and written communication skills coupled with an excellent telephonic manner
• Computer literate, specifically MS Office (Word, Excel, Outlook)
• Minimum of one year experience in telemarketing or sales
• Time management skills and the ability to prioritise tasks under pressure
• Results-driven and customer-focused
• Knowledge of social media
• Excellent interpersonal skills, assertiveness, and active listening
• Persuasion skills
• Ability to learn product and service knowledge
• Professional and a team-player
• Able to work independently

DUTIES

Marketing

• Attended all inbound and outbound calls and sufficiently address enquiries and questions
• Ensure that events are filled and follow up timely with clients
• Ensure to meet daily and monthly targets. These targets are subject to change from time to time

Booking management

• Schedule and manage bookings
• Draft and send appropriate paperwork to the client
• Ensure that interaction is based on the principles specified in our policies

Database management and Customer care

• Ensure that the database is managed, updated, and maintained
• Attend to client queries, problems, and/or questions efficiently

Salary: R10,000 negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Time Personnel