Job Description

Business Unit:

Discovery Insure

Function:

Claims Administration

Date:

17 Apr 2025

Discovery - Insure

Non-Motor Moderator - Buildings

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers through our innovative Shared-value Insurance model. Discovery Insure is South Africa's fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

Key Purpose

The purpose of the role is to determine the quantum and merit of non-motor claims by moderating the claim, performing investigations and verifying the description of the event with the loss to ensure the most fair and accurate settlement amount of the claim.

Areas of responsibility may include but are not limited to

Checking completeness and correctness of non-motor assessments Identifying what is required and outstanding from assessor / client Verifying and correcting all assessing fees against approved / reasonable rates guidelines Verifying and correcting all replacement values to ensure best possible cost Managing relationships with internal and external stakeholders Ensuring maximum possible savings are achieved on all claims moderated Reporting on all moderated claims to show savings achieved Identifying and escalating matters to claims and procurements teams where necessary Identifying opportunities in the non-motor environment that will improve costs and efficiencies

Skills

Computer literate (MS Word, Power Point, Excel, Outlook) Investigative skills High attention to detail In depth claims and assessing knowledge Buildings and contents assessing knowledge Data analysis and reporting Relationship building skills Negotiating skills Leadership skills

Education and Experience

Education:

Matric (Grade 12) with Mathematics Short-term insurance qualification A B-degree or studying towards such a degree Certified Fraud Examiner qualification - Advantageous Post graduate insurance qualification - Advantageous

Minimum Experience:

Minimum 5 years short term insurance experience Minimum 5 years specialist non-motor buildings digital / field moderation/assessing Claims assessment management experience Fraud experience in short term insurance - Advantageous
EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.