Job Description

JOB TITLE: Office Administrator for a Sales TeamAREA: Kameeldrift, PretoriaINDUSTRY: Clothing Manufacturers and Corporate BrandingSALARY / CTC : R 15 000 - R 20 000Report to: Director and Sales TeamJob Overview:Our Client is seeking a highly organised and detail-oriented Office Administrator to join their dynamic sales team. The Office Administrator will play a crucial role in ensuring the smooth and efficient operation of their sales office. The ideal candidate will be proactive, adaptable, and able to manage multiple tasks simultaneously.Responsibilities:Administrative Support:

• Provide administrative support to the sales team, including scheduling appointments, managing calendars, and coordinating meetings.
• Handle incoming and outgoing correspondence, including emails, phone calls, and faxes.
• Prepare and distribute sales reports, presentations, and other documents as needed.
• Assist with travel arrangements and accommodations for sales representatives if needed.

Office Management:

• Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Ensure the office is organised and well-maintained at all times, including managing filing systems and keeping common areas tidy.
• Oversee office equipment maintenance and repairs, including printers, copiers, and fax machines.

Data Entry and Record Keeping:

• Accurately enter sales orders and customer information into databases and CRM systems.
• Maintain accurate and up-to-date records of sales transactions, invoices, and payments.
• Assist in the preparation of sales contracts and proposals.

Customer Service:

• Serve as the first point of contact for customers, responding to inquiries and providing information as needed.
• Assist sales representatives in addressing customer concerns and resolving issues in a timely manner.
• Maintain positive relationships with customers to ensure satisfaction and retention.

Requirements:

• Proven experience as an office administrator, office assistant, or relevant administrative role.
• Proficiency in MS Office (MS Excel and MS Word, in particular) and Google Suite.
• Excellent organisational and time management skills, with the ability to prioritise tasks.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in all work.
• Ability to work effectively both independently and as part of a team.
• Knowledge of basic accounting principles is preferred.
• Matric; additional qualifications in Office Administration or relevant field is a plus.
• Proficient in English and Afrikaans

Personality Characteristics:

• Proactive: Takes initiative and anticipates needs before they arise.
• Detail-oriented: Pays close attention to the accuracy and completeness of all tasks.
• Adaptable: Thrives in a fast-paced environment and can adjust priorities as needed.
• Collaborative: Works well with others and contributes to a positive team atmosphere.
• Reliable: Demonstrates a strong work ethic and commitment to meeting deadlines.

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