Office Automation Field Technician
Port Elizabeth, Eastern Cape, South Africa
Job Description
Job Summary Requirements:
- Willingness to travel.
- Driver's License is essential.
- Minimum 2-3 year's experience in a similar role.
- Intermediate knowledge of networks, network technology and network topology.
- Intermediate knowledge of PC technologies.
- Advanced knowledge of printer driver installations.
- Advanced knowledge of photocopier technology and hardware.
- Attend to field service calls.
- Attend to workshop repair calls.
- Service, maintain, and repair customer photocopier equipment in the field.
- Timeously and accurately update and close service calls.
- Attend to a target of 5 service calls per day subject to availability and business requirements.
- Attend to service calls in the Eastern Cape region.
- Attend to service calls within required SLA times.
- Maintain and install software, printer drivers, printer tools and related software on devices, clients PCs and networks.
- Continually communicate with the service controllers and report back to the service controllers with regard to service calls.
- Continually communicate with the service controller regarding customers machines the status of the machine and any spare parts required.
- Attend training as per technical manager.
- Complete required training courses and certifications as per the technical manager.
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Job Detail
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Job IdJD1323926
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPort Elizabeth, Eastern Cape, South Africa
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EducationNot mentioned