Job Description

Job ClassificationJob Requisition - 138306
Closing Date - 26 March 2025
Location - Johannesburg
Cluster - Nedbank Wealth - Wealth Management SA Business Unit
Please Note: Preference will be given to applicants from Underrepresented GroupsJob FamilyAdministration, Operations and FacilitiesCareer StreamAdministration, Transactional Processing and ProductionLeadership PipelineManage Self: TechnicalFAIS AffectedJob PurposeTo perform a supporting role to the Executive(s) by executing: organising and co-ordinating all personal assistant functions to optimise time management, thereby ensuring Executives efficiency and effectiveness.Job Responsibilities

• Reconcile expenses on return on executives by completing the relevant spreadsheet
• Arrange detailed travel plans and itineraries by compiling documents for travel related meetings
• Coordinate preparation for external events in terms of organising time, venue, information required, travelling time, speeches, RSVPs, etc.
• Ensure cost effective office management by managing resources and minimising waste
• Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport
• Build trust by maintaining integrity and open communication
• Keep abreast of relevant developments/events in stakeholders personal life by acknowledging and responding appropriately (e.g sending flowers. etc.)
• Manage the Executives diaries effectively to optimise time by taking due cognisance of business priorities when planning and orgainising events and meetings
• Book flight, car and hotel reservations both locally and internationally, by communicating with travel agents, ordering forex and organising visas
• Coordinate and manage meetings by ensuring meeting requests are correct and up to date, time is optimised and organise all catering
• Manage records by capturing, screening and storing correspondence, data and responses
• Perform general administrative functions and manage office administration as required
• Develop documentation for the executive by ensuring that the document conforms to Nedbank standards
• Maintain discreet and confidentiality at all times by adhering to the Nedbank values
• Minimise risk to the bank by adhering to the policies and procedures

Job Responsibilities Continue

• Ensure all calls are answered timeously in a professional and friendly manner and are appropriately routed and screened
• Project the correct image to internal and external stakeholders by maintaining a professional image at all times
• Manage ad hoc queries/correspondence effectively by ensuring that they are prioritised, escalated appropriately and resolved promptly by following up and closing off
• Keep abreast of legislation and other industry changes that impacts on the role by reading the relevant newsletters, websites and attending sessions
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
• Improving personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frame
• Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with the team
• Contribute to a culture conductive to the achievement of transformation goals by participating in Nedbank culture building initiatives
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

People SpecificationEssential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred QualificationDiploma: Financial Management / Diploma in Business AdministrationEssential CertificationsPreferred CertificationsMinimum Experience Level5 years' experience as a Senior Personal AssistantTechnical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Business writing skills
• Product Knowledge
• Relevant system knowledge
• Governance, risk and controls

Behavioural Competencies

• Communication
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566

Nedbank