Job Description

Job Classification

Job Requisition - 138306

Closing Date - 26 March 2025

Location - Johannesburg

Cluster - Nedbank Wealth - Wealth Management SA Business Unit

Please Note: Preference will be given to applicants from Underrepresented Groups

Job Family
Administration, Operations and Facilities
Career Stream

Administration, Transactional Processing and Production

Leadership Pipeline
Manage Self: Technical
FAIS Affected

Job Purpose

To perform a supporting role to the Executive(s) by executing: organising and co-ordinating all personal assistant functions to optimise time management, thereby ensuring Executives efficiency and effectiveness.

Job Responsibilities

Reconcile expenses on return on executives by completing the relevant spreadsheet Arrange detailed travel plans and itineraries by compiling documents for travel related meetings Coordinate preparation for external events in terms of organising time, venue, information required, travelling time, speeches, RSVPs, etc. Ensure cost effective office management by managing resources and minimising waste Build collaborative relationships with internal and external stakeholders through effective and open communication and building rapport Build trust by maintaining integrity and open communication Keep abreast of relevant developments/events in stakeholders personal life by acknowledging and responding appropriately (e.g sending flowers. etc.) Manage the Executives diaries effectively to optimise time by taking due cognisance of business priorities when planning and orgainising events and meetings Book flight, car and hotel reservations both locally and internationally, by communicating with travel agents, ordering forex and organising visas Coordinate and manage meetings by ensuring meeting requests are correct and up to date, time is optimised and organise all catering Manage records by capturing, screening and storing correspondence, data and responses Perform general administrative functions and manage office administration as required Develop documentation for the executive by ensuring that the document conforms to Nedbank standards Maintain discreet and confidentiality at all times by adhering to the Nedbank values Minimise risk to the bank by adhering to the policies and procedures

Job Responsibilities Continue

Ensure all calls are answered timeously in a professional and friendly manner and are appropriately routed and screened Project the correct image to internal and external stakeholders by maintaining a professional image at all times Manage ad hoc queries/correspondence effectively by ensuring that they are prioritised, escalated appropriately and resolved promptly by following up and closing off Keep abreast of legislation and other industry changes that impacts on the role by reading the relevant newsletters, websites and attending sessions Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders Improving personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frame Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with the team Contribute to a culture conductive to the achievement of transformation goals by participating in Nedbank culture building initiatives Participate and support corporate social responsibility initiatives for the achievement of key business strategies Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

People Specification

Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate Preferred Qualification

Diploma: Financial Management / Diploma in Business Administration

Essential Certifications
Preferred Certifications
Minimum Experience Level

5 years' experience as a Senior Personal Assistant

Technical / Professional Knowledge

Administrative procedures and systems Banking knowledge Banking procedures Business terms and definitions Data analysis Relevant regulatory knowledge Business writing skills Product Knowledge Relevant system knowledge Governance, risk and controls Behavioural Competencies
Communication Collaborating Customer Focus Initiating Action Work Standards Managing Work
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Please contact the Nedbank Recruiting Team at +27 860 555 566