Officer, Customer Liaison (level 1)

Msunduzi, KwaZulu-Natal, South Africa

Job Description


Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.QualificationsMinimum Qualifications

  • National Certificate (NQF5)
Experience
  • 1-2 years branch banking experience with exposure to enquiries and query management.
Additional InformationBehavioural Competencies
  • Meeting Timescales
  • Completing Tasks
  • Showing Composure
  • Articulating Information
  • Team Working
Technical Competencies
  • Banking Process and Procedures
  • Product Knowledge
  • Customer Reception and Channelling
  • Client Servicing

Standard Bank

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Job Detail

  • Job Id
    JD1371314
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Msunduzi, KwaZulu-Natal, South Africa
  • Education
    Not mentioned