Job Description

Requisition and Specialist Recruiter DetailsREQ 136458 - Poppie MolotshwaClosing Date - 23 October 2024Location and ClusterTotal Business Banking and Retail - RBB Operations - MFCMenlyn, Pretoria, GautengCareer StreamForensicsLeadership PipelineManage Self: OperationalOfficer ValidationsJob PurposeTo investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.Job DutiesVolumes

• Ensure effective and accurate assessment of validations done. Produce quality and accurate podiums to the market. Provide correct and accurate assessment the first-time round. Monitor workflow volumes, adjust work speed accordingly whilst still minimising the risk to the bank to avoid bottlenecks.

Quality

• Ensure the processes are followed in detail and adhere to policy and procedures. Maintain low error rate to minimise the risk to the bank.

Fraud prevention and transfers

• Prevent fraud from being transferred onto the MFC book. Detect and prevent fraudulent accounts from being on boarded at application stage.

Times

• Keep within set turn-around-times and reduce reworks. Effectively manage unsuccessful validations and validation failures.

Job Responsibilities

• Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situations
• Build relationships with internal stakeholders by contributing to structured information sharing meetings
• Identify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Grow the Nedfleet book in line with budgets by building and maintaining client relationships
• Source new business by presenting Nedfleet product opportunities to corporate clients
• Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget
• Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
• Ensure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategy
• Ensure business relations with regulators by complying to relevant legislation.
• Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

Minimum Experience Level

• 1 year appointed as a New Business Officer in the Vehicle Asset Finance industry a must

Requirements

• Matric
• Preferable 3-year tertiary qualification in Banking or Finance field

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Nedbank policies and procedures
• Relevant regulatory knowledge
• Business writing skills

Behavioural Competencies

• Communication
• Continuous Learning
• Customer Focus
• Decision Making
• Managing Work
• Quality Orientation

Please contact the Nedbank Recruiting Team at +27 860 555 566

Nedbank