Job Description

Dis-Chem Pharmacies has an opportunity available for an Online Content Coordinator at our Head Office in Midrand. They will be required to provide comprehensive support for the Online Store, in alignment with the Dis-Chem Online Strategy. Including being responsible for content page building (CMS), information updates across the website, compiling articles, promotions and updating images that appear on the Dis-Chem website.Minimum Requirements:Essential:

• Grade 12 / Matric
• Relevant Industry experience

Advantageous

• Degree or Diploma in marketing

Duties and Responsibilities:

• Update new and existing content within the Dis-Chem Online Store and other ecommerce platforms through the Backend System.
• Update current and new online product descriptions.
• Keep store information and services up to date within the ecommerce platforms.
• Maintain a consistent look and feel throughout all online properties.
• Copy edit and proof-read all web content.
• Track and report on all site metrics.
• Carry out quality assurance checks across all content housed on the website.
• Carry out User Experience checks within the Online Store and ecommerce platforms.
• Ensure listed products display on the website, that all links (urls) are working, updating to the database.
• Listing and de-listing of products within the online store.
• Coordinate special online promotions and online exclusive deals.
• Ensure promotional offers calculate correctly.
• Coordinate the compilation of the monthly online report for directors.
• Uploading of product images.
• Manage department leave, stationary, filing system.
• Source of content from all categories including the Dis-Chem magazines.
• Source of images for all products listed ecommerce platforms.
• Work with a cross-departmental team, maintain and develop the master content calendar for all web properties
• Work closely with Online Store Manager, Category and Marketing teams reviewing and correcting supplied content to ensure consistency in style and information supplied.
• Ensure that the online store continuously runs smoothly, must always respond to emails as well as answer phone messages from both their clients and suppliers in 24 hours or less.
• Assist with Social Media team with product urls.
• Assist with Product look ups.
• Assist with customer care queries.
• Check emailer to ensure they are correct, and links (urls) are working.
• Work with Senior Online Graphics designer to ensure that all emailers are accurate.
• Train ecommerce graduates
• Manage all online promotions.
• Ensure pricing, deal callouts, badges and other promotional elements are correct.
• Ensure that all promotions are ready to launch on web by strict deadlines (Banners, campaign pages, clickable pdf's etc.)
• Coordinating special online promotions, online exclusives and one day deals with Category Managers.
• Work with internal marketing team and external suppliers to plan, execute, drive and report on online promotions
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy.
• Adhere to Dis-Chem policies and procedures and standard operating procedures.
• Adhere to health and safety rules and regulations.

CompetenciesEssential:

• Keeping up to date on developments in the eCommerce field and on innovations in the world of information web site
• Attention to detail
• Exceptional communication, planning and organizational
• Demonstrated ability to work effectively, both independently and in a team.
• Ability to multitask projects in a fast-paced, deadline-driven environment
• Content management system, Basic Adobe Photoshop skills or any other image resizing tool. Microsoft Office - Word, Excel, Powerpoint, Outlook. SEO knowledge. Google Analytics knowledge.
• Time management.
• Copywriting Skills
• Leadership skills

Advantageous:

• Knowledge of HTML. Knowledge of SEO - Search Engine Optimization.
• Listing of the products on SAP
• Reporting from Qlikview
• Reporting from Google Analytics
• Knowledge of Content Management systems and eCommerce platforms
• SAP knowledge, Content Marketing knowledge

Special conditions of employment:

• South African
• English-Read ,write and speak well
• MIE, clear criminal and credit
• Driver license and own reliable transport
• 2nd additional language
• Open plan work space
• Must be able to travel when necessary

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Dis-Chem Pharmacies