Job Description

Operations & Maintenance Performance Manager required in Bryanston for a Fixed Term Contract Role (6 months). In this role, you would be required to oversee maintenance and upgrades of Network Infrastructure ensuring specifications, building and civil standards and budgets are adhered to at all times.Requirements:

• Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech, S4, N6, T3)
• Project management experience
• 5 years experience in Contractors Supervision, Vendor Management, Power Design, RMS Site monitoring systems and Power Technologies.

• Oversee the end-to-end maintenance of all passive base station infrastructure of the region.
• Co-ordinate upgrades of the existing infrastructure
• Ensure that budgets are adhered to, and relevant quotations are analysed in terms of specifications.
• Maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.
• Provide information/reports regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
• Ensure guidance and performance of vendors as per contract deliverables.
• Maintain proficiency in documenting processes and monitoring performance metrics for the NOC, Field Operations and Power Sections
• Set performance targets, measure, and monitor progress and performance of Maintenance vendors and other Vendors against agreed SLAs, Quality and Performance Management Criteria.
• Monitor and manage the performance of the passive infrastructure using best business processes and practices to deliver uptime to all clients on the network.
• Coordinate compilation and distribution of daily, weekly, monthly, quarterly, and yearly Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs.
• Prepare timely and accurate Management Reports and Dashboards highlighting analysis of Key Performance Indicators and Trends and provide management with Reactive and Proactive Intelligence.
• Prepare root cause analysis report and share with different stake holders to close gaps.
• Develop & collate periodic and ad hoc performance reports.

Tower Group