6 - 10 years' experience in investment administration and pricing
Experience managing investment processes and controls
Experience managing and mentoring staff
Some exposure to compliance
Commercial acumen
Impact leadership
Driving change
Purposeful collaboration
Growing capability
Strong industry relationships
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EE Disclaimer
RisCura complies with the Employment Equity Act and will fill all roles in accordance with our Employment Equity strategy and to the specification of the business area. Applicants who have not heard back from Human Resources within one month of the closing date should consider their application unsuccessful.
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Purpose of Job
The purpose of this role is to manage the Fund Accounting and Administration teams and serve as an Operations manager within RisCura Invest. Which includes overseeing the following:
Ensuring all client SLA's are met
Ensuring the monthly accounting and periodic regulatory submission for all clients are completed accurately and timeously
Providing training, guidance and mentorship to identified key individuals in the business ensuring long term retention
Implementing compliance and risk management controls to identify and manage exposure to liability;
Taking responsibility for oversight and monitoring of identified issues, and follow-up and communicate to relevant management staff on said issues
Oversee and manage the annual ISAE 3402 system and process audit, to ensure a clean audit
The incumbent will also form a part of the business' leadership and will therefore contribute to the broader business strategy, initiatives and activities that allow for a successfully managed company
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Key Competencies, Skills and Attributes
Ability to design, implement and monitor processes.
Ability to think strategically and see a 'bigger' picture
+ Client-centred mindset
+ Strong team management abilities
+ Strong leadership qualities
+ Good interpersonal skills and emotional intelligence Excellent management and administration skills
+ Uses initiative, is pro-active and possesses problem solving skills
+ Excellent communication skills (both written and verbal)
+ Thinks in a structured way and can document processes
+ Pays attention to detail
+ Strong numeric and analytical ability
+ Able to work independently but also be a team player Have a broad understanding of investment administration, and more specifically investment processes and controls
+ Understanding of ISAE3402 auditing processes
+ Ability to engage with auditors Good time management
+ Ability to plan for and work to deadlines
+ Pro-active approach to managing own and others' deadlines
+ Manage own priorities in line with the team needs
+ Able to work under pressure
+ Willing to put in long hours when needed Accepts and lives the company values
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Monthly/Daily Tasks
Managing staff
+ Provide training, guidance and mentorship to identified key individuals in the business ensuring long term retention.
+ Set comprehensive goals for performance and growth
+ Responsible for motivation and development of the team
+ Gain an understanding of frustrations, inefficiencies and recurring issues from the staff performing the processes
+ Set up continuous ongoing standardised training for new staff or refresher training for existing staff
+ Identify and plan to reduce key man risk within the various functions. Business management
+ Give strategic input into the broader business strategy including growth plans, strategic revenue initiatives and new business initiatives.
+ Together with the management committee assist in developing and maintaining the desired organisational culture.
+ Continuously enhancing and keeping abreast of industry and trends Client & third-party management
+ Review of technical elements of contracts should a third party be involved in providing services to ensure full understanding of the cost implications.
+ Provide input on taking on new clients with bespoke structures. This could include liaising with clients to gain full understanding of their expectations and needs. Reviewing and monitoring process and controls
+ Monitor error and omissions reporting and root causes, to implement mitigation opportunities to increase operational efficiency;
+ Review incident reports and attend incident report discussions to identify unmitigated risks / instances where processes are not being followed.
+ Identify control deficiencies (unmitigated risks)
+ Research and implement changes or enhancements to processes to eliminate control deficiencies
+ Continuous auditing of the operating effectiveness of controls against the process documentation
+ Review and update the ISAE3402 report for any changes in processes
+ Liaise with the auditors on the ISAE3402 testing process (project manage the audit) Drive system enhancements and process automation.
+ Review and documentation of processes through discussions with senior staff members as well as observing the processes while being performed
+ Identify where processes overlap and determine where processes can be combined or enhanced to mitigate additional risks
+ Implementation of changes or enhancements to processes and controls (could include historic data take-on, set up of static data such as account details / instrument set up etc)
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Other Key Relationships
Key relationships with:
Portfolio management team
Software development teams
Compliance analysts
Chief Operating Officer
Employee benefit administrators
Investment administrators
Clients
RisCura business and divisions:
RisCura Analytics (Risk & Performance reporting, Compliance reporting)
RisCura Solutions (Consultants on joint clients, shared services such as the Delegated Investment solutions)
Corporate Services (Billing, budgets, financial reporting)
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Remuneration
Market related
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