Job Description

We are seeking a highly organized and proactive Operations Assistant to support day-to-day operations in our Airbnb property management team. You will play a critical role in ensuring smooth coordination between hosts, guests, cleaners, maintenance teams, and property owners. The ideal candidate has strong attention to detail, excellent communication skills, and thrives in a fast-paced environment.

We manage a portfolio of properties and manage short term rentals , and are growing and expanding at a rapid rate so candidate must be able to respond well to pressure with the ability to think on their feet.

The job would mainly consist of driving around and inspecting properties so a valid drivers license and own vehicle is essential.

Duties include but not limited to :

Dropping off of and collection of linen and provisions Stock take Assisting Operations Managers with what is requiredCoordinate daily check-ins, check-outs, and turnover schedules across multiple properties Communicate with guests regarding bookings, issues, and questions via Airbnb Assist with scheduling and coordinating cleaning and maintenance services Perform quality checks to ensure properties meet company standards before guest arrival Track inventory and supplies for each property (toiletries, linens, etc.) Help resolve guest complaints or urgent issues by liaising with the appropriate parties Maintain accurate records of expenses, and property issues Support the onboarding process for new properties (photos, setup, supplies) Assist with compliance tasks (permits, insurance, regulations)
Essentials:

working weekends and public holidays*
own vehicle and license*

Please do not apply if you do not meet the essential requirements , previous experience is hospitality advantageous !!

To start immediately

Job Type: Full-time

Pay: R8000,00 - R10000,00 per month

Application Question(s):

Are you willing to work public holidays and weekends ?
Education:

High School (matric) (Required)
License/Certification:

* Drivers License (Required)