Job Description

:Operations Coordinator - Grade C3An exciting opportunity exists at George Airport for a dedicated Operations Coordinator in the Operations Management division.Key Performance OutputsThe successful candidate, reporting to the Manager: Terminal and Landside Operations will be responsible for the following:

• Manage capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment.
• Facilitate and regulate capacity for each process and highlight any pressure points in terms of passenger flow.
• Provide view and make recommendations in terms of impact and availability of infrastructure across all operational areas.
• Monitoring construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels.
• Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action.
• Ensure business continuity during emergency situations).
• Monitor and manage process and system efficiency within operations (queuing and processing times) and recommend/implement remedial action where needed.
• Ensure all resource allocation model are adhered to, to achieve the required service standards. Take overall responsibility for the results of ASQ and QMS surveys and define corrective action where required.
• Ensure effective and regular communication of new statutory regulations, organizational standards, policies and procedures to ensure full awareness amongst stakeholders.
• Participate in people development initiatives such as performance management, succession planning, talent management etc. to ensure team performance meet required standards.
• Provide detailed incident reports as required in terms of ACSA policies and procedures.
• Coordinate resources to ensure maximum resource availability (resource uptime) and most effective allocation and coordination of resources.
• Build, support and maintain healthy diverse internal (peers, unions, team) as well as external (service providers etc.) relationships and implement remedial actions required to ensure achievement of organizational goals.
• Identify cost-saving initiatives within area of control.
• Assure stable employee relations by managing conflict and creating a positive working environment.

Technical Skills and ExperienceThe following skills and experience or the equivalent of such, will be required:

• Relevant Operations Diploma.
• Relevant Operations Degree is recommended.
• Airport Operations Certificate is recommended
• 4 years operations experience.
• Code B driver's license

Competencies

• Communication (Verbal and Written)
• Exercise good judgement when making decisions.
• Problem Solving.
• Detail Oriented and diplomatic.
• Manage conflict.
• Results and Goal-driven
• Plan and monitor work.
• Remain Calm under pressure

Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointmentPositions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan. Should you not hear from Airports Company South Africa within 30 days of your application, consider your application unsuccessful.

Airports Company South Africa