Job Description

BE PART OF THE WORLDxe2x80x99S LARGEST LOGISTICS COMPANYDeutsche Post DHL Group is the worldxe2x80x99s leading logistics and mail company.Wexe2x80x99re one of the worldxe2x80x99s largest employers, operating in over 220 countries and territories. Wexe2x80x99re Europexe2x80x99s largest postal service, partner for eCommerce and pioneers in secure digital communication. Wexe2x80x99re number one in contract logistics and international express delivery, and a leader in the forwarding business.Join us and youxe2x80x99ll be working for a global company thatxe2x80x99s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.And not just for our Customers, but for every member of our Group too.At DHL Supply Chain South Africa wexe2x80x99re looking forxe2x80xa6VacancyOperation LeadBusiness OverviewThis is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Boksburg, Gauteng.Role OutlineTo plan, co-ordinate, manage and report upon the work activities of the team providing effective communication, leadership, motivation, training and development. To direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees and supervisors. To optimize all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained. Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. To work in conjunction with the Managers to monitor, develop and allocate work to a group of subordinates in specific areas.ResourcesAll employees, Departmental Managers Performance IndicatorsGeneral AccountabilitiesManage the operation end to end.Meet and exceed operational service levels and manage the cost of labourDrive and develop team cultureDelivery of Key Performance IndicatorsCompliance with statutory and Company Policies and ProceduresHR Issues - Managing Industrial Relations,Change ManagementQuality ControlBudget ManagementCompliance to Standard Operating ProceduresActive participation in stock counts i.e. Planning, Preparation and Physical counting of stockTeam Building and Morale ManagementDelivery of safe, secure, clean and fair work environment from Team MembersMaximize accuracy, productivity and space utilizationTranslate, analyze and deliver customer needs through effective operationsEngaging with CustomerEnsure daily and weekly workload planning and volume forecasting routines are accomplishedEffective Leadership and Management of the operational and administrative teamsMaintain appropriate information / reporting systems to monitor the depot performance on an ongoing basisQualificationsMatricSkills/Competencies/ExperiencesGood understanding of distributionIT LiteratePeople ManagementExcellent HR and IR skillsKnowledge of clientxe2x80x99s requirements and customer needsBudget ManagementKey Performance Indicator developmentWork Load PlanningKnowledge and experience of the SAP WM systemComputer literacy (Excel, Word, Power Point)4 - 5 years in warehousing / logistics / FMCG environmentSkills/Competencies/ExperiencesComputer literacyCommunication skillsAbility to work within a rapidly changing environmentDeadline drivenGood written and communication skillsLogistics / Warehousing experienceEnforcement of Health & Safety procedures and identify hazardsAchieve work targets and is willing to take on additional roles / responsibilitiesAbility to work under pressure xe2x80xa2 Proactivity and costs attentionDynamic and goal orientatedAble to collaborate with Site Mgr.Capable of adapting physical observations on the shop floor in quick solution by cooperation Site MGRBasic knowledge of technical laws and warehouse systemsLanguagesEnglish - Fluent

DHL