Job Description

OPERATIONS MANAGER - AestheticsWEST COAST - Cape Town, Western-Cape (South Africa)START: ASAP / 01 May 2024REPORTS TO: Director / Medical DoctorHOURS & SHIFTS:

• Monday - Friday 08:00 am - 18:00 pm
• Closed on all major public holidays

PACKAGE POTENTIAL & COMPANY BENEFITS:

• R20,000 - R25,000 Basic Salary per month (BOE, BOQ, BOS)
• Treatment Commission earned
• Retail Commission earned
• Mandatory annual leave break during Christmas & New Years

QUALIFICATIONS: * Incumbent must be a qualified Skin Care & Aesthetics Professional

• a 2-year minimum DIPLOMA in the relevant field (Skin Care, Aesthetics, Aestheticienne, Cosmetology etc.)
• CIDESCO / ITEC / SAAHSP / CIBTAC / City & Guilds
• Dermal Aesthetics qualifications - BONUS
• Business or Marketing qualification - BONUS

EXPERIENCE & SKILLS: * Patient and Client relations - a friendly and welcoming personality

• Medical Aesthetic environment employment experience
• Comfortable performing aesthetic skin care services (Peels, Needling, Laser etc.)
• At least TWO years in a senior, managerial role in the industry
• Computer savvy and clued up on several systems including Social Media (FB, Instagram, LinkedIn etc.)

SUMMARY OF DUTIES: * Perform Aesthetic services within your scope of practice

• Manage the overall operations of the clinic (including patients, staff and queries)
• Manage social media content (create or develop where necessary)
• Draft Aesthetic plans in absence of doctor's assistant
• Assist with Stock control
• Training assistance where operationally required
• Product screening and attend launches or promotions
• Assist with patient prep where required
• Assist Drs with any treatment in absence of assistant where operationally required
• Offer in-house training
• Patient relations & retention
• Handle queries
• Quality assurance
• Front desk duties where operationally required
• Assist with sales or product recommendation

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