Job Description

Role Overview:
We are looking for a self-motivated and highly organised Operations Manager. This role ensures smooth office operations and efficient handling of various tasks and projects. The ideal candidate will have a background in recruitment or significant experience as an Operations Manager in a sales environment.
Key Responsibilities:
Support to MD:

• Ensure smooth office operations.
• Assist with special projects and client relations.
• Plan sales team meetings and weekly/quarterly planning.

Reporting:

• Prepare reports on sales, cash flow, and special projects.

Marketing:

• Manage outsourced design and marketing resources.
• Create content for brand and project/event marketing materials.
• Manage social media and other advertising platforms to increase brand awareness.
• Liaise with marketing resources for a strong digital presence.

Maintenance:

• Resolve IT issues and liaise with service providers.
• Ensure all office maintenance issues are resolved.

Human Resources:

• Supervise office staff as needed.
• Recruit new staff and manage the complete process, including advertising, screening, and interviewing.
• Monitor skills development needs and implement relevant training programmes.

Requirements:

• Minimum of 3 years' experience as an Office Manager, Team Leader, or Executive Assistant.
• Experience in a recruitment, sales, or services environment is ideal.
• Strong organisational skills and ability to manage multiple projects.
• Excellent communication skills, both verbal and written.
• Proficiency in MS Office, Google Apps, and CRM systems.
• Advanced Excel skills (pivot tables and macros).
• Familiarity with social media and digital marketing.

Please consider your application unsuccessful if you have not heard from us within 1 week. We will keep your details on file for future positions.

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