The Ops Manager is responsible for the optimal performance of KFC restaurants. This includes overall accountability for Financial, Customer, Sales and People targets as outlined in the balance scorecard.Drive the overall accountability through effective talent management and people capability strategiesTertiary degree level qualification essential, with major in business, marketing or finance discipline
preferred.Post graduate qualification (MBA) highly regarded.
? Sound understanding and knowledge of service department functions and ability to maximize same
for designated territory.
? Ability to formulate and analyse financial data essential.
? Sound management level planning, directing, leading and controlling skills.
? Excellent interpersonal and communication skills.
? Strong Coaching and Influencing Skills
? Previous experience with multi-national preferred.
? High work ethicMinimum 5-7 years experience in senior Operations/Sales Commercial position with accountability for
sales, profit and people management essential. Experience with retail, service and/or multi-outlet
industry highly regarded
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