Job Description

Closing Date 2024/05/24
Reference Number MMH240514-6
Job Title Operations Manager: Financial Control
Position Type Permanent
Role Family Operations
Cluster Momentum Life
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Pretoria
IntroductionThrough our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards program), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations.
We help people grow their savings, protect what matters to them, and invest for the future. We help companies and organizations care for and reward their employees and members. Through our network of advisers or via independent brokers and utilizing new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses. Visit us at
Role PurposeTo manage the overall delivery of projects, from initiation to close-out, to meet the stated business objectives and benefits, in compliance with all relevant governance, risk and audit requirements. Identify and promote optimization and business solutions and promote high-quality customer satisfaction while building relationships and ensuring the integration of strategic plans with company operations.
RequirementsQualification(s)Formal qualificationsImportanceRelevant Analyst qualificationEssentialRelevant Project Management qualificationEssentialOn-the-job training/qualificationsImportanceSpecific licensing or registrationImportanceThe following knowledge requirements were found to be relevant to this job:xc2xb7 Knowledge of the Insurance industryxc2xb7 Knowledge of risk management principles, governance, and compliance policiesxc2xb7 Project Management lifecycle, from conception to close-outxc2xb7 Relevant discipline-specific tools, applications, body of knowledgexc2xb7 Working knowledge of SQLThe following skills requirements were found to be relevant to this job:xc2xb7 Excel skillsxc2xb7 SQL skillsxc2xb7 Analytical skillsxc2xb7 Communication skillsxc2xb7 Interpersonal skillsxc2xb7 Organizing and planning skillsxc2xb7 People management skillsxc2xb7 Presentation skillsThe following experience requirements were found to be relevant to this job:xc2xb7 5 - 7 years relevant analyst experience in an insurance environment (essential) / 3 - 5 years project management experience (essential).xc2xb7 Insurance industry experience (essential).Duties & ResponsibilitiesThe following job outputs were found to be relevant to this job:INTERNAL PROCESSxc2xb7 Contribute to and coordinate the investigation of the feasibility of projects that support the achievement of business objectives.xc2xb7 Contribute to the development of relevant business cases for approval.xc2xb7 Determine and document project objectives and measures of success which will be used to evaluate project effectiveness.xc2xb7 In collaboration with stakeholders develop project plans which identify and sequence the activities and timelines needed to successfully deliver the project objectives.xc2xb7 Identify and manage dependencies between projects across the business.xc2xb7 Identify opportunities for automation or technological advancements to improve operational efficiency.xc2xb7 Identify risks and collaborate with stakeholders to manage the mitigation of risks.xc2xb7 Liaise with various stakeholders to report on overall project progress, risks, issues as per Business Area-specific reporting requirements.xc2xb7 Manage and monitor the delivery, and performance against goals to ensure progress, take corrective action when necessary, and maintain optimal performance levels.xc2xb7 Provide oversight and ensure smooth operation of team operations, and facilities to optimize efficiency and effectiveness.xc2xb7 Review and quality assure deliverables to ensure quality standards are upheld.xc2xb7 Work with the business to understand and implement their requirements.CLIENTxc2xb7 Build and maintain collaborative, professional relationships with clients and internal stakeholders to trust, and long-term partnerships.xc2xb7 Deliver on service level agreements made with clients and stakeholders to ensure that expectations are managed.xc2xb7 Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service to promote organizational success.PEOPLExc2xb7 Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption, and maximize employee productivity.xc2xb7 Demonstrate exemplary leadership behavior, through personal involvement, commitment and dedication in support of organizational values.xc2xb7 Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness, promoting a dynamic and collaborative work environment.xc2xb7 Assist in effective workforce planning practices to ensure that staffing requirements are accurately forecasted, ensuring the right resources are available at the right time.FINANCExc2xb7 Contribute to the financial planning process within the area / project.xc2xb7 Identify solutions to enhance cost effectiveness and increase operational efficiency.xc2xb7 Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.xc2xb7 Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.CompetenciesEssential Behavioral success factorsArticulating InformationIs articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.Challenging IdeasPrepared to disagree and question assumptions; challenges ideas and established views; comfortable arguing own perspective.Directing PeopleIs comfortable leading people; coordinates and directs groups; seeks to control things.Embracing ChangeCopes with change and variety; tolerates uncertainty and ambiguity; adapts to new challenges.Examining InformationAnalyses and processes information; asks probing questions; strives to find solutions to problems.Making DecisionsIs determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions.Managing TasksManages tasks by being organized and methodical; plans activities systematically; sets priorities for tasks.Providing InsightsIs focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgments.Team WorkingWorks participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making.Important Behavioral success factorsInteracting with PeopleIs lively and projects enthusiasm; is talkative in making contact; is focused on interacting and networking with people.Checking ThingsIs meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.Exploring PossibilitiesIs conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.Generating IdeasIs creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.Interpreting DataInterprets data rationally by quantifying issues; applies technology to evaluating data; evaluates information objectively.Taking ActionTakes action to make things happen; uses initiative to start things up; shows drive and invests personal energy.PolicyWe are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan