Job Description

Operational Efficiency:Oversee and streamline day-to-day business operations.Implement best practices and process improvements to enhance efficiency.Develop and monitor KPIs to track operational performance.Team & Resource Management:Lead, train, and mentor operational teams.Manage staffing levels and resource allocation to meet business needs.Foster a positive workplace culture and resolve personnel issues.Financial & Budget Management:Assist in budgeting, cost control, and financial planning.Monitor expenditures and optimize cost-efficiency.Identify areas for revenue growth and operational cost reduction.Compliance & Risk Management:Ensure adherence to company policies, safety regulations, and industry standards.Identify and mitigate operational risks.Maintain legal and regulatory compliance.Customer & Stakeholder Engagement:Maintain strong relationships with clients, suppliers, and stakeholders.Ensure high-quality service delivery and customer satisfaction.Address and resolve operational issues affecting customer experience.Technology & Process Improvement:Implement new technologies to improve operational workflows.Drive digital transformation and automation where applicable.Stay updated with industry trends and innovations.Qualifications & Experience:Electrical or Industrial Engineering degree, Operations Management, or a related field.Proven experience in operations management, preferably in Lightning Protection.Strong leadership, decision-making, and problem-solving skills.Knowledge of financial management, budgeting, and cost control.Experience with ERP systems and operational software.Excellent communication and interpersonal skills.Key Competencies & Skills:Leadership & People ManagementStrategic Thinking & Problem-SolvingProcess Optimization & Continuous ImprovementBudgeting & Financial AcumenRisk Management & ComplianceData Analysis & Performance MetricsNegotiation & Relationship ManagementAdaptability & Change Management

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