Ops Spec: Systems Engineer (cloud&infra)(md)

Centurion, Gauteng, South Africa
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Job Description


Business unit, Department, ReportingBusiness Unit Solutions
Department Enterprise Infrastructure Solutions
Job grade S6Core DescriptionTo support customer technical solutions by providing general technical support, maintenance and troubleshooting on customer systems under guidance of technical specialists.Key Deliverables / Primary Functions

  • Collaborate with associated infrastructure service teams to meet SLAs and resolve issues.
  • Manage and support Microsoft Remote Desktop Services.
  • Manage and support Azure Virtual Desktop Services.
  • Manage and support Citrix Virtual Applications and Desktop Services
  • Manage and support Citrix Netscaler Services
  • Manage and support Citrix Hypervisor
  • Identity and manage service-related risks.
Core Functional Skills & CapabilitiesProduct KnowledgeResult OrientationCommunicationProblem managementCore Behavioural CompetenciesWorking with peopleAdhering to principles and valuesDelivering Results & Meeting customer expectationsCoping with pressures & setbacksFollowing instructions & proceduresMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer ScienceNQF 4: Grade 12 National DiplomaAdditional Education -Preferred /AdvantageExperience3 years' experience with exposure to financial service IT infrastructureOR5 years' experience with exposure to financial service IT infrastructureCertificationsAzure CertificationITIL Foundational V3/4CitrixProfessional Memberships in Relevant IndustryLevel of Engagement & Span of ControlEngagement will all levels within the organisation, internal and external to the business.Special Requirements / Employment ConditionValid Drivers licenseWillingness to be on standbyWorkplace / Physical RequirementsHybrid Remote WorkerBillableBCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.

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Job Detail

  • Job Id
    JD1407069
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Centurion, Gauteng, South Africa
  • Education
    Not mentioned
 
 
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