Business unit, Department, ReportingBusiness UnitOperate
Department Octane
Position reports to Ops Manager: Regional Service Manager KZN
Job grade S6Core DescriptionThe purpose of the job is the onsite installation, maintenance, and service of BCX Customer sites systems for ATG. Ensuring quality onsite support to all client's service, in accordance with the Project, SLA's, Monitoring and reporting ongoing procedure. Tools to aid in this are reports. Reports on SLA, productivity and standards will be implemented, supplied to senior management. Identifying where improvements can be made and analysing trends.Key Deliverables / Primary Functions
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