Order Processor: Dispatch & Returns
Blackheath, WC, ZA, South Africa
Job Description
Location:
Cape Town, Western Cape, ZA, 7580Company:
PERI Formwork Scaffolding (Pty) LtdOrder Processor: Dispatch & Returns
Order Management Coastal Cape
Role Summary
Responsible for accurately processing delivery and return documentation.
Key Responsibilities
Deliveries
Ensure a positive customer experience through the professional and accurate preparation of customer deliveries. Lead order processing to accurately finalize the delivery process as per company guidelines. Execute DTR truck release with both PERI fleet and forwarding agency deliveries.
Returns
Ensure a positive customer experience through the professional and accurate preparation and accurate preparation of customer returns. Lead order processing to accurately finalize the return process including caRe and compensation billing as per company guidelines.
General Duties
Daily processing of manual documents onto PSD. Accurately upload all customer documentation onto electronic filing system. Filing of documentation into site files. Accurately capturing of stock counts during all stock takes. Provide support to all administration team members when required. Be in the business excellence ambassador to ensure continuous improvement of PERI's service delivery and competitiveness in the market, whilst maintaining strong customer relations.
Qulifications and experience required
Diploma advantageous in office administration or minimum 3 years of relevant work experience. Professionalism Experience in customer service. Continuous improvement focus. Fluent in English Apply online
peri.com/career
PERI Group
Formwork Scaffolding Engineering
Recruiting Team
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Job Detail
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Job IdJD1398610
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBlackheath, WC, ZA, South Africa
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EducationNot mentioned