Ordering Clerk Pharmaceutical Company (johannesburg)
Job Description
Receiving orders from customers via mail, phone, or other electronic means
Obtaining customers' details and billing information and entering the information correctly on the order form
Preparing customer invoices and quotations
Notifying departments when supplies of items are low
Informing customers about prices, delivery dates, expiry dates and anticipated delays
Liaising with the sales teams & 3PL (third-party logistics) for customer orders, delivery dates, credit investigations and credit approvals
Inspecting outgoing orders to ensure compliance with customer specifications
Reviewing reports to ensure customer orders are delivered on time and in full
Liaising with 3PL (third-party logistics) to trace or accelerate shipments
Attend interdepartmental meetings
BCom Graduate
One to two years of order clerk experience
Skills / Physical Competencies
Putty:
Order ProcessingExcel
Pastel
Behaviour Qualities:
Sense of urgency
Excellent organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to maintain good customer relations
Proficient computer skills and ability to learn database and ordering systems
Strong verbal and written communicator
Knowledgeable of the principles and processes of good customer service
Organized with good clerical skills
Between 3 - 5 Years
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Job Detail
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Job IdJD1386267
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned