Job Description

FunctionSales, Customer Service & OriginationOrders ClerkRole is to provide excellent customer service and ensure orders are fulfilled accurately and speedily.Main Focus Areas:

• Excellent customer relations
• Stock Control
• Sales Administration

Typical Tasks:

• Place Natal Depot orders at Brits factory for stock replenishment
• Place stock order at Procurement for External RM warehouse
• Reconcile weekly and monthly stock takes.
• Investigate stock variances.
• Ensure that oldest stock gets dispatched first.
• Send weekly transport report to Logistics Manager.
• Sending out of price letters to customers - premix and RM
• Generate customer quotes.
• Liaise with customers via phone and email.
• Liaise with warehouse regarding dispatch of customer orders.
• Book transport with service provider for delivery of stock
• Receive manual note for warehouse.
• Create sales order as per manual note.
• Create delivery advice as per sales order.
• Resolve all customer queries.
• Ensure that invoice packs are stored correctly for auditors' purposes.

Ref ID#LI-VC1About ADMAt ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.#IncludingYouDiversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here:

Archer-Daniels-Midland