Job Description

What will you do?The Organisational Effectiveness team in Human Resources has a full-time, permanent position available for an Organisational Design Lead who will be based in either Bellville or Sandton, reporting to the Head of Organisational Effectiveness.This role will be focused on providing specialized knowledge and expert guidance - as well as delivering a variety of initiatives and projects to the business within the Organisational Effectiveness Centre of Expertise (CoE).As an Internal Consultant, you will engage with the HR Delivery partners (i.e., HR Business Partners) as well as Line Managers across the business on issues around organization design, organisational change management, performance development and management, Expertise, specialized knowledge and a hands-on approach to generating ideas and creative solutions will enable you to support best practice leadership within the HR team, around particular areas of expertise.What will make you successful in this role?

• Act as subject matter expert and provide operating model and organization structure design support to structure and realign organizational entities, processes, and roles.
• Develop organization design framework, principles and standards that are understood and utilized across the business.
• Conduct thorough analyses of the current organizational structure, including roles, responsibilities, reporting lines, and job titles.
• Evaluate the effectiveness of organizational design changes, adjusting as needed to optimize performance.
• Provide guidance and support to HR teams and department heads in implementing organizational design changes.
• Build internal organization design capability.
• Provide change management expertise to support operating model changes.
• Stay updated on industry best practices and emerging trends in organizational design and apply relevant insights to drive continuous improvement.
• Communicate effectively with stakeholders at all levels of the organization to ensure buy-in and alignment with organizational design initiatives.
• Look at the system from the inside out; identify the deep-seated organizational issues from a culture, values, and leadership perspective.
• Facilitate and manage projects that span and impact Santam as a whole, as well as those of a small, more localized BU nature.

Qualification and Experience

• Completed University Degree in Behavioural Science or a related field (e.g., Psychology or Industrial / Organisational Psychology)
• Related Postgraduate qualification (preferable)
• At least 5 years in a specialist-type role, such as organizational design/ organizational effectiveness/performance management/change management, functioning as an internal or external consult in a medium - large corporate.
• At least 5 years' experience in the human performance/human capital management area.
• Project delivery experience; leading organizational change and introduction of new ideas
• Some experience having to influence/persuade/lead teams, some team leadership experience in preferable.
• Exposure to HR generalist fields, understanding of the practices around recruitment, IR, development, pay.

Skills

• Specialist knowledge and experience in all/some:

• Organisational Design
• Organisational Change Management
• Talent Management
• Performance management strategies and best practice
• Culture change
• Team effectiveness
• Leadership development
• Employee engagement
• Confident and able to build relationships at Senior organisational levels.
• Excellent communication and influencing skills.
• High levels of emotional intelligence and ability to engage effectively with others.
• Extensive presentation and facilitation skills
• Creative and analytical, full grasp of systems thinking.
• Self-starter, able to take initiative and ownership of work, proactive and self-driven.
• Flexible and able to work in an ambiguous environment; does not need detailed guidance or structure.
• Full range of project management expertise and can drive an initiative from conceptualisation to delivery.
• Able to work under pressure and deliver to deadline.

Knowledge

• Deep knowledge of Organisational Design and Change Management
• Intervention/facilitation techniques and methodologies
• Best practice people development concepts and a demonstrated knowledge of how to stay abreast of these.
• Project delivery /management

Core CompetenciesCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersCollaborates - Contributing through othersBeing resilient - Contributing through othersAbout The CompanySantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

Sanlam