Job Description

Purpose of role:



The purpose of the role is within the Supply Chain and encompasses Order Management/Outbound. The objective is to optimize dispatch duties and manage operational outbound logistics. This includes ensuring timely and accurate order dispatch while maintaining seamless coordination within the outbound flow of goods.

Responsibilities:

Manage team

- Ensuring team productivity, task completion rate , team output and adherence to schedules

Quality control

- Ensure accuracy and quality of orders dispatched.

Couch, train and support team

- Ensure there is improved staff performance and skill development.

Time management

- Ensure there is efficient team coverage and operational performance.

First in, First out (FIFO)

- Ensure there is proper stock rotation and reduced waste.

Last In, First out (LIFO)

- Ensuring stock management is in line with LIFO when applicable.

Dispatch duties

- Ensure timely and accurate dispatch of orders.

Effective communication

- Ensure there is clear and prompt communication with stakeholders.




Grade 12 or NQF 4 equivalent Tertiary education will be an advantage Experience working in a retail environment 3-10 Years Experience Proven logistics experience. Must be able to work shifts, alternate Saturdays/ Sundays and open the warehouse at 06:00 am daily Adhere to all operational and ad hoc requirements. Proficiency in inventory management system. Strong understanding of warehouse operations, receiving ,inventory management and Despatching Excellent leadership, communication, and interpersonal skills. Ability to manage internal and outsource teams. Ability to liaise with planners, finance, internal team and suppliers. Self-confident, hardworking and leads by example. Strong leadership and decision-making skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Customer-focused approach and ability to drive a high-performance team. A team player. Excellent customer service. Passion to serve. Friendly, helpful, confident and engaging personality. Curious and assumes initiative. Proficiency in English. * Ability to multitask.