Job Description

Can you lead and motivate a team to deliver operational excellence?About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.About the roleThis is a full-time fixed term contract managerial role to manage the delivery of paralegal resource to our UK Practical Guidance team.ResponsibilitiesTo manage, train, develop and motivate a team of ParalegalsTo manage the smooth-running of our LexisAsk serviceTo manage the delivery of our current awareness service across Practical Guidance and Research To support the Practical Guidance teams with core content creation and maintenanceTo identify and deliver opportunities for improvement and operational excellenceShape and define individual and collective responsibilities within the team in line with department and personal objectivesEffectively monitor performance of the teamOperational effectiveness experience desiredLexisAskManage a team carrying out legal research and drafting answers to LexisAsk questions. Help to respond to LexisAsk queries by:Conducting legal research and liaising with subject matter experts within the Practical Guidance practice area teams, andDrafting replies to queries from customers within a specified response timeContribute to a bank of Q&A documents across our suite of Lexis+ content, adhering to the defined style guidelinesWork on initiatives and processes to help develop the smooth running of the LexisAsk service in order to increase efficiency in the delivery of live LexisAsk answers and Q&A contentCurrent awarenessManage a team delivering our current awareness service to our products Contribute to and ensure all news items are written to a high standard, edited and checked for accuracy, grammar, punctuation, clarity, flow, style and news value check and proof content before publication, address and resolve publishing issues and make recommendations for process improvements support the development and implementation of initiatives to grow and improve the current awareness offeringPractical Guidance contentManage a team supporting the Practical Guidance teams and contribute to content creation and maintenance (eg practice notes, precedents, timelines, trackers, checklists, flowcharts and Q&As) Work closely with the Practical Guidance teams and the Commissioning team to commission and draft practical guidance. This work will include:Reviewing new and existing content for quality and legal accuracyDrafting practical guidance contentCollaborating with external authors regarding externally-written contentAttending practice area team meetings to ensure priorities are understood and can be communicated to the paralegal teamEffectively triage and delegate content tasks from the Practical Guidance teams across the paralegal team ensuring tasks are dealt with effectively and efficientlyBest practice and continuous improvementContribute to and implement best practice and continuous improvement initiatives across the team and provide training/advice to other teams as requiredSupport the Head of the PSL Hub in identifying and delivering opportunities for process efficiencyThink independently and drive innovation in technical solutions within our product teams, to ensure that we are delivering guidance, current awareness and LexisAsk in the most efficient way possibleEncourage team members to take an active role in continuous improvement projects and efficiency initiativesRequirements:Previous managerial experience essentialDemonstrate experience in using a data-driven approach to solve problems and deliver effective solutionsPrevious paralegal experience or equivalent desirableDemonstrate experience in managing multiple stakeholdersHave excellent communication skills and the ability to present complex information to a variety of audiences.Ability to present face-to-face and on online platformsAbility to work effectively in a fast-paced, constantly evolving and rapidly growing product sales environmentWork in a way that works for youWe promote a healthy work/life balance across the organization, with various flexible and remote working options available to employeesWorking with UsLexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.Working for youWe believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacyAbout our TeamLexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. Were one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.Please read our .

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