Job Description

Our client, an insurance, banks, financial services outsource company is looking for a Partnership Manager to join their team in Durban.Purpose of the roleCultivating positive and respectful relationships with Partners and Stakeholders is key to success.Effective collaborations aligned with strategy drive mutually beneficial relationships.Analyzing partnership performance to adapt strategies adds value and enhances the company's offerings.Facilitating communication between internal teams and external partners ensures partnership success.Education and experience requirementsBachelor's degree, with a postgraduate degree or professional qualification beneficial.Minimum 5 years of related experience in a service-related company with supervisory and management experience is necessary.Proficiency in report preparation and analysis, strong written and verbal communication skills,Willingness to travel are essential. (JHB / CPT)Relationship Management involves developing positive relationships through engagement, responsiveness, and understanding stakeholder requirements. Maintaining an updated CRM database and acting as the key contact point are crucial. Analyzing data and collaborating internally to meet partnership needs are key responsibilities.Leadership attributes include aligning with documented Leadership Attributes, demonstrating Excellence, Relationships, Responsiveness, Accountability, and Teamwork. Compliance with internal policies and procedures is vital.Innovation and Continuous Improvement are essential. Proactive collaboration with stakeholders, risk mitigation, and root cause analysis for queries are important for success. Effective communication and issue resolution with stakeholders are paramount, along with managing expectations and identifying risks.

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