Job Description

The parts Manager will be responsible for the following:To ensure the highest degree of customer satisfaction.To maintain an agreed profit margin and return on investmentTo actively seek to maintain / achieve an acceptable market shareTo maintain a satisfactory parts service to other dealership departmentsTo sell the maximum amount of parts to trade and retail customers*Please note that preference will be given to Employment Equity candidates in line with the Companies transformation targets.
Specific Role ResponsibilitiesResponsibilities:Interview, select and hire required staff according to Company policyStaff- to establish and maintain adequately trained staff needed to achieve agreed objectivesResponsible for performance management and maintenance of discipline of staffTraining - to maintain training standards and to ensure that customer relations training is particularly effectiveTo keep all staff updated on changes to existing models and on newly introduced models, exchange units and accessoriesAdministration - to ensure all transactions are correctly recorded and information passed on to other departmentsTo ensure that stock levels are promptly and accurately updated To monitor customer credit facilitiesTo ensure payment for goods supplied is collected timeouslyTo ensure that a concise record of cash deposits held is keptDeposits to be taken on specially ordered parts of 100% of retail price and on fast-moving parts of 50%To ensure that remittances for payments received are sent through to the Admin department timeouslyCommunication - to maintain direct liaison with manufacturers, suppliers and major customersMonitor and authorise all credit notes daily and take action as requiredPerpetual parts stock takes must be performed daily by yourself and correct records kept and any variance to be updated on the system immediatelyTo make a contribution to the dealership's annual marketing planFinance - to operate within purchasing budgetTo report any suppliers' major price changes to Dealer Principal and Finance AccountantTo ensure that the department operates within overall department budgetTo ensure the highest level of customer satisfaction at all timesTo achieve and maintain sales according to targeted requirementsTo ensure and maintain a satisfactory parts service to all other departments within the dealershipTo maximize all sales to the retail and trade customers and ensure that a high market share is attainedTo maintain agreed profit margins and adhere to company policy with regards to discounting structureTo maintain the invoicing policy of the companyTo ensure that company standards are met with regard to stock ordering proceduresTo ensure that your departments banking is done dailyTo ensure that daily banking sheets are balanced and reported correctlyTo ensure the cleanliness and tidiness of the parts department at all timesTo ensure the security of the parts department at all timesEnsure new vehicle department informed of changes in spec / new accessoriesEnsure that dead stock returns are carried out in accordance with Company policy A minimum of 2 x annual wall-to-wall stock takes are required
Qualifications and Experience2-3 years experience in same or similar roleMinimum 3 years experience in the motor industryMatric/EquivalentTertiary Qualification (pref)
Skills and Personal AttributesOver years experience in Parts Sales2-3 years experience in Management

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