Job Description

Duties and responsibilities

• Typing/editing of correspondence and documents
• General administrative duties e.g., emails, photocopying, etc
• Preparing quotations for clients
• Checking formality documents received from client and preparing responses
• Responding to client queries and dispatching schedules of charges
• Selecting and preparing for client, appropriate assignment forms depending on chain of transfer of rights; and various other forms
• Identifying South African applicant in light of mergers/changes of name, etc.
• Preparing patent and registered designs applications for filing in South Africa (including divisional and patents of addition) and reporting to client
• Late filing of outstanding documents for applications in South Africa and reporting to client
• Checking applications prepared and late filings
• Checking correspondence and documents prepared and filed belatedly
• Working out invoices and invoicing clients
• Amending/correcting patent & design applications in South Africa
• Obtaining extensions of time for acceptance and registration, and for filing outstanding requirements
• Expediting patent and design registrations and applications
• Diarizing applications
• Opening of files
• Applying for new account numbers
• Applying to amend existing account details
• Applying for revenue stamps
• Capturing charges onto file
• Doing Debit and Credit notes
• To carry out any ad hoc duties that are commensurate with the job level
• Open cases in Patricia

Skills and knowledge

• Strong analytical and problem solving skills are required, including a thorough understanding of how to interpret customer business needs and translate them into reporting solutions.
• Ability to use sound judgment.
• Excellent verbal and written communication skills.
• Ability to work under pressure and engage in multiple initiatives simultaneously.
• Being able to work to tight deadlines.
• High level of precision and attention to detail.
• Passion for automation.
• A friendly and service-orientated person.
• Ability to work independently with minimal management supervision.
• Willingness to learn and apply.
• To be self-motivated and a go-getter.
• Ability to transfer knowledge and write high-quality technical documentation.

Qualification/s

• Computer literacy with competent typing skills
• Excellent language skills (good command of English, both written and verbal)
• Ability to prioritise and deal with urgent matters promptly and efficiently
• A conscientious, loyal and dedicated person, with the ability to think laterally
• Someone with a professional attitude
• Ability to work independently and under supervision
• Ability to handle the pressure of having to cope with large workload

Adams & Adams