Job Description

Patient Admin Manager - VryheidFull job descriptionPatient Admin ManagerWe are looking for a Patient Admin Manager who will be responsible for overseeing all administrative functions related to patient management within the hospital. This includes ensuring efficient patient registration, admissions, discharge processes, medical records management, and customer service. The role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced healthcare environment.KEY WORK OUTPUT AND ACCOUNTABILITIES:1. Patient Registration and Admissions:Supervise the patient registration and admissions processes to ensure accuracy and efficiency.Coordinate with clinical departments to facilitate smooth patient admissions and transfers.Ensure that all patient information is accurately recorded and updated in the hospitals information system.2. Discharge Planning:Oversee the patient discharge process, ensuring all necessary documentation is completed.Collaborate with healthcare providers to arrange post-discharge services and follow-up care as needed.3. Medical Records Management:Manage the medical records department, ensuring compliance with legal and regulatory requirements.Ensure secure storage, retrieval, and archiving of patient records.Implement and maintain electronic health records (EHR) systems.4. Customer Service:Develop and maintain high standards of customer service to enhance patient satisfaction.Address patient concerns and complaints promptly and effectively.Train staff on customer service best practices.5. Team Management:Lead and manage a team of administrative staff, providing training, support, and performance evaluations.Develop and implement standard operating procedures (SOPs) for patient administration functions.Foster a collaborative and positive work environment.6. Compliance and Reporting:Ensure compliance with healthcare regulations, accreditation standards, and hospital policies.Prepare and present regular reports on patient administration metrics to senior management.Participate in audits and quality improvement initiatives.7. Financial Management:Oversee billing and insurance processing to ensure accurate and timely payments.Work with the finance department to manage patient accounts and resolve billing issues.REQUIREMENTSBachelors degree in Healthcare Administration, Business Administration, or a related field. Masters degree preferred.Minimum of 5 years of experience in healthcare administration, with at least 2 years in a managerial role.Strong knowledge of hospital operations, patient administration processes, and healthcare regulations.Excellent leadership, communication, and interpersonal skills.Proficiency in healthcare information systems, electronic health records (EHR), and Microsoft Office Suite.Ability to handle multiple tasks simultaneously and work under pressure.Strong problem-solving and decision-making abilities.Private Hospital Experience will be advantageousShould you not receive a response within 2 weeks after the closing date, kindly consider your application unsuccessful.If you are interested in the position and wish to apply, kindly forward your CV to :By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. If your application is not successful, we retain your CV and other information provided for a period of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.Abaqulusi Private Hospital27 Utrecht Street, Vryheid, KwaZulu-Natal, South Africa, 3100034 981 1000Email: pr@abaqulusiph.comJob Type: Full-timeAbility to commute/relocate:Vryheid, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)

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