Patient & Guest Relations Officer (medi Aesthetic)

Franschhoek, Western Cape, South Africa

Job Description


PATIENT & GUEST RELATIONS OFFICER (Medi-Aesthetics)FRANSCHOEK - Cape Winelands (Western-Cape) - South AfricaSTARTING DATE: A.S.A.P / 01 September 2024REPORTS to: Managing DirectorTRADING HOURS & SHIFTS:

  • Tuesday to Sunday (days off rotate)
  • 08:30 - 18:00 including break
  • CLOSED on Mondays & Select Public Holidays
  • 15 Working days off per annual leave cycle
REMUNERATION & COMPANY BENEFITS:
  • R15,000 per month (Gross)
  • Incentives (at management's discretion)
  • Medical Aid contribution
QUALIFICATIONS: * Matric (Grade 12) / Senior National Certificate
  • Somatology / Health & Skin Care / Cosmetology related diploma - BONUS
  • ITEC / CIDESCO / CIBTAC / City & Guilds / SAAHSP or similar internationally accredited qualification - BONUS
  • Medical association certification - BONUS
  • Secretarial or Personal Assistance certification - BONUS
SKILLS & EXPERIENCE: * Beauty or Spa qualification is preferred
  • Beautifully groomed & well presented, the face of the business
  • Experience operating the front desk of an Aesthetic Clinic, Day Spa or Salon
  • Knowledge & understanding of various aesthetic & beauty treatments / products and terminology
  • Exceptional guest/patient relations
  • Computer literate & skilled in booking software
  • Social Media & MS Office savvy
Professional abilities:
  • Proactive & solution focused
  • Service excellence orientated, professional at all times
  • Courteous, friendly and welcoming nature
  • Able to multi-task
  • Liaise with senior management, staff and vendors accordingly
  • Previous experience in a senior / managerial role is an advantage

MF Spa & Beauty Placements

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Job Detail

  • Job Id
    JD1334572
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R15000 per month
  • Employment Status
    Permanent
  • Job Location
    Franschhoek, Western Cape, South Africa
  • Education
    Not mentioned