Job Description

As a People Delivery Specialist, you will collaborate closely with our broader People team and business leaders across Medirite, Red Star, and Transpharm to ensure efficient and effective operational delivery of People practices within each division. Your role will be instrumental in driving the People agenda aligned with our strategic and operational objectives across all three divisions.Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.Job Advert Details
Job Category Human Resources
Job ObjectivesEmployee Centric Delivery

• Providing input into the People strategy for the Division and specific region and ensuring

effective implementation plans. * Driving People operational planning as input into the divisional and regional operational plans.

• Executing against the Divisional People Roadmap.
• Delivering end-to-end People services and solutions to the business, including the facilitation and resolution of industrial relations-related matters.
• Guiding and coaching the team on People practices, policies, and procedures and managing escalations from within the region. Staying abreast of new developments within the People team to ensure that the region is aligned and aware of People service and solution capabilities and offerings.
• Collaborating with the broader People team to enable the provision of services and solutions.
• Driving the implementation of People projects and/or new People initiatives in the division, inclusive of all employee enablement and optimisation initiatives.
• Consolidating workforce capability and capacity requirements and developing the workforce plan and structural requirements for business.
• Together with the Divisional People Partner and Recruitment Consultant, overseeing the sourcing, recruitment, and onboarding for the region (in alignment with the People Solutions and Services Teams).
• Together with the Divisional People Partner and in conjunction with People Solutions and Services Teams, overseeing and tracking career management and succession planning for the Region (Workplace Skills Plan).
• Managing the regional execution of talent management (including performance management, learning, and development) for the business and associated budgeting and administration.
• Managing People data and trends within the region in order to diagnose people issues and to provide insight into recommending effective solutions for the business in collaboration with the People team.
• Providing guidance and People advisory services to leadership within the region and aligning change priorities and agendas to align People and regional objectives and timelines.
• Providing holistic People support to the region by delivering on the full People value chain and employee life cycle.
• Supporting the Region on various workforce management, scheduling, time and attendance, and other People wellness and health and safety activities to ensure the overall well-being and operational efficiency of the region.

People (Self, Team & Organisational)

• Facilitating various People activities, operations, and administration within the region to enable optimal productivity and engagement.
• Managing employee engagement initiatives for the region.
• Managing employee wellness initiatives in the business region.
• Co-creating People solutions with the region to ensure that all individual, team, and organisational imperatives are aligned.

Financial, Reporting & BI

• Developing the regional People budget as input into the business operational budget and or the People Partner budget within the People structures.
• Managing People related costs and financial compliance as applicable for the region.
• Taking accountability for all People related data and system inputs for the region including the accuracy of organisational structures, reporting lines, location, and other People data attributes.
• Driving the use of data to empower People related decision-making and sharing both traditional People metrics and new People insights with the region.

Governance & Compliance

• Managing adherence to People governance structures, policies, processes, frameworks, and procedures for the region.
• Implementing People governance, structures, policies, processes, procedures, and frameworks within the region.
• Managing the identification and mitigation of key People risks for the region in conjunction with Operations teams.
• Accountable for the delivery of a regional People Risk Plan.

Future-Fit

• Overseeing the implementation of change initiatives in order to drive the adoption of change.
• Managing the identification of relevant technology requirements for the People function in the region to enable a seamless employee experience.
• Managing opportunities for continuous improvement in regional People processes in conjunction with the Divisional People Partner, People Solutions, and Services team.

QualificationsEssential

• Grade 12
• Degree in Human Resources or equivalent

ExperienceEssential

• +1 year in an HR administrative or HR Assistant role with exposure to various aspects of the HR

employee lifecycle - delivering HR administration, HR support and Assistant HR service delivery
functions or equivalent role.Desirable

• Experience within the FMCG, retail sector or similar.

Knowledge and SkillsEssential

• Knowledge and understanding of business, HR processes, and organizational processes.
• Knowledge of and experience working with systems and intermediate knowledge of MS Office 365, Excel, Word, and Outlook.
• Must be well-organised and have excellent time-management skills.
• The ability for strategic thinking/ability for critical and analytical thinking.
• Reliability and the ability to inspire trust.
• Result orientation and willingness to work hard to achieve the goal.
• Excellent communicator to all levels of management in the company.
• Persuasiveness, the ability to influence other people.

Desirable

• Experience working on SAP systems and WFM (Workforce Management System)

Shoprite Holdings