Job Description

Empowering Africas tomorrow, togetherone story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To formulate a Human Resources Customer Facing Unit business model and strategy in alignment with the overall human resources organisational strategy; contributing to strategy formulation and enabling business unit wide adoption. To lead and manage all aspects of the Integrated Channels people agenda whilst ensuring compliance with legislation, Human Resource Policies, Procedures, and Best Practice for Optimal Business outcomes. The role designs and implements fit-for-purpose People solutions and Strategic initiatives to enable business commercial aspirations.Key Accountabilities:Commercial awareness and strategic partnering:

• Demonstrates a deep understanding of the global market place, competitive position and commercial drivers for a complex, large scale retail business.
• Uses business acumen/perspective to translate the Business Unit strategy into a clear people agenda
• A strategic partner to the Business Unit ME/functional leaders in a fast moving, complex and developing environment.
• Uses analytics, data and trends both internally and externally to diagnose Business Unit issues and recommend effective solutions.
• Manages external networks and is well connected to shape the external perception of Absa Group Limited to be in a position to attract the best capabilities to the organisation and have influence in the market place.
• Articulates strategy and is able to translate into actions and results for the function.

Trusted Advisor:

• Owns the relationship with the Business Unit leadership as a trusted advisor.
• Exemplary coach and sounding board to the ME and other senior leaders in the business.
• Demonstrates influence and credibility with senior leaders across the business.
• Actively assists the ME to build the effectiveness and develop the top team appropriately.

Ownership of the end-to-end HR delivery:

• Operates as the relationship manager for the customer base and is responsible for broking People Specialist and Operations to execute on the defined people strategy.
• Works with the Business Unit leadership to identify and develop talent and robust succession for the area.
• Has a high level of focus on customer relations.
• Drives a culture of customer centricity and responsiveness across all People Function teams
• Able to prioritise, manage and lead a team of specialist to deliver across a Pan African agenda.
• Drive the delivery of key People initiatives through employing the appropriate change and project management disciplines across the People value chain.
• Takes the business priorities and translate these into People Strategies and takes end-to-end ownership for delivering key People processes.

Functional Leader:

• Takes ownership of strategic resource planning and delivery and participate in executive and senior role hiring.
• Takes responsibility for Business Unit talent reviews, succession planning activities and talent and capability development.
• Delivers Leadership and Learning programmes via specialists, specifies internal capability gaps and ensure relevant assessments, development and coaching in place.
• Drives the Business Unit reward and performance strategy and provide input and manage the executive compensation and ownership of pay cycle and reward plan delivery.
• Ensures effective employee engagement for the Business Unit in conjunction with the Functional Leader, supporting the People Operations planning and service quality management.

Leading teams:

• Ensure the development of a high performing team through embedding formal Performance development and informal coaching.
• Determine and analyse training and development needs for team members.
• Establish and maintain a succession plan for the team using the formal talent management process.
• Interview and recruit direct reports.
• Develop appropriate engagement plans to drive heightened employee engagement.

Finance and Risk Management:

• Sets the people risk philosophy and principles for the People Function.
• Understands cost drivers and manages budgets successfully.

Additional Requirements:

• B Degree (Postgrad preferable)
• Ability to work in a fast paced, highly pressurized environment that operates 24/7 across various distribution channels
• Key understanding of retail is advantageous
• Manage efficiency gains across critical programmes that may result in skills re-purposing
• Responsible for the strategic formulation and build out of people strategies for Integrated Channels and implementation thereof
• Lead large scale people projects that require reskilling and rethinking the status quo
• People centred environment - ability to interact at all levels in the organisation and sustain healthy relationships with colleagues and labour
• Overall headcount of 7000 perm colleagues located nationally
• Oversees a large team of People Partners across various regions in SA

EducationPostgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Absa