Job Description

Job Title: People Services Manager: Employee RelationsAbout UsThe PnS Group is a leading retail solutions provider operating within the dynamic FMCG wholesale and retail sector. With a strong national presence, our large and diverse workforce operates in multiple wholesale and retail outlets across South Africa, delivering innovative solutions that meet the ever-evolving needs of our clients. Our commitment to excellence and our people-centred approach have positioned us as a market leader in the industry.Role OverviewWe are seeking an experienced People Services Manager to join our team. As the successful candidate, you will play a critical role in managing and enhancing the groups employee relations agenda across our extensive national operation. This role requires a seasoned professional with a deep understanding of the FMCG wholesale and retail industry, strong leadership capabilities, and a proven track record in managing employee relations across a large, remote workforce.Key Responsibilities

• Eployee Relations Strategy: Contribute to the development and implementation of a robust employee relations strategy aligned with the companys business goals and culture.
• Policy Management: Oversee the creation, implementation, and maintenance of employee relations policies and procedures, ensuring compliance with South African labour laws and industry standards.
• Dispute Resolution: Manage and resolve complex employee relations issues, including grievances, disputes, and disciplinary action, with a focus on fair and equitable outcomes.
• Workforce Engagement: Foster a positive work environment through proactive engagement initiatives, ensuring high levels of employee satisfaction and retention across the national workforce.
• Training and Development: Design and deliver training programs for managers and supervisors on effective employee relations practices, conflict resolution, and labour law compliance.
• Compliance and Risk Management: Ensure that employment policies and practices comply with relevant legal requirements, minimising risks to the organisation.
• Teamwork and Collaboration: Work closely with all People team functions and management teams to align employee relations efforts with broader business objectives and activities.

• Bachelors degree with a specialisation in Labour law and Industrial Relations, or an equivalent qualification.
• A masters degree or additional certification in labour relations is advantageous.
• Minimum of 8 years of experience in employee relations, with at least 5 years in a management role within the FMCG wholesale and retail industry or a similar sector.

Critical Knowledge and Skills

• Strong understanding of the FMCG wholesale and retail environment and the unique challenges associated with managing a large remote workforce.In-depth knowledge of South African labour laws, regulations, and compliance requirements.
• Proven leadership and team management skills, with the ability to influence and guide senior management on employee relations matters.
• Excellent verbal and written communication skills, with the ability to effectively interact with employees at all levels of the organisation.
• Strong conflict resolution, negotiation, and problem-solving abilities.
• Proficiency in data analysis and the use of HR analytics tools to drive informed decision-making.

Our Value Proposition

• Be part of a leading company in the FMCG wholesale and retail industry, known for its innovation and commitment to excellence and impact.
• Play a key role in shaping the employee experience for our large, diverse workforce across South Africa.
• Access opportunities for professional development and career advancement within a growing company.
• As a Top Employer, we provide an environment that values collaboration, integrity and partnership.

The PnS Group is an equal opportunity employer, and appointments are made in line with the groups employment equity goals

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