:Job Title / Role: People Shared Services Team Leader (GBS Team Leader)Organization: Siemens Proprietary LimitedLocation: Midrand, South AfricaLine Manager: Regional Shared Services ManagerIn Company Manager: Country Head of P&OThe BusinessSiemens is a global powerhouse in diversified engineering providing products, systems and solutions across the Electrification, Automation and Digitalization value chain. The company has been in existance for over 175 years igniting a history of innovation and social development. As an integrated technology company, Siemens aims to play a constructive role in Africa s success story.Responsibilities of the Role-Operations Management:xc2xb7 Leads the P&O Shared Services for Sub Saharan Africa and drives for a high performance, strong customer/business focus and service-oriented culture by understanding customers' and users' needs, expectations, and key business drivers.xc2xb7 Manages the assigned team to achieve high efficiency, quality, compliance and customer and user satisfaction across the entire employee life cycle inclusive of Onboarding, Benefit consulting, all the way through to offboarding.xc2xb7 Contributes to continuous process and IT improvement, standardisation, and automation of various HRIS Systems such as Workday, PaySpace, etc.xc2xb7 The management of share plan administration.xc2xb7 Ensure achievement of SLA targets and agreed global KPIs, identification of root causes of operational issues and implementation of improvement measures.xc2xb7 Manages escalations and identifies process improvement initiatives to consistently deliver an optimised performance.xc2xb7 Coordinates and/or liaises with external service providers and monitors their performance against respective SLAs.xc2xb7 Contributes to regulatory updates within P&O Regional Organisationxc2xb7 Is the main point of contact for company liabilities with external Institutions (e.g. Social Security, Insurances, Government departments etc) and ensures compulsory documentation is always accurate and updated in case of external audit.xc2xb7 Manages the P&O administration process of special projects including carve-in and carve-outs.xc2xb7 Ensure adherence to all BCG Rules and responsibilities such as EHS/Quality Management etc.xc2xb7 Decides on personnel resource allocation and is responsible for the management of related budget planning and reporting.People Managementxc2xb7 Leads and coordinates the assigned team (both local and offshore)xc2xb7 Act as an role model, by building a culture of teamwork, ownership, and trust. As a natural people leader, empower and balance a team of skilled and engaged employees.xc2xb7 Fosters people development by setting targets, coaching, providing feedback, encouraging knowledge management, skills development, foster team culture to ensure a strong service attitude and high level of employee engagement.xc2xb7 Foster communication and cross-collaboration within the r team and with the global colleagues.xc2xb7 Develop and nurture a long-term trust-based relationship with key internal stakeholders and partner with the local country and global support functionsQualifications and Experiencexc2xb7 Relevant formal qualification in Human Resources Management or equivalent experience.xc2xb7 5+ years of managerial experience leading teams and projectsxc2xb7 Process and Change Management experience (advantageous)xc2xb7 Knowledge and experience in the administration of both Blue- and White-Collar Employeesxc2xb7 Understanding of Sub-Saharan Africa Country Legislationxc2xb7 Experience with Workday HRIS, PaySpace Payroll and other HR IT Applicationsxc2xb7 Good knowledge of HR / People Management core processesxc2xb7 Excellent communication skills both verbal and written (Business English)xc2xb7 Strong negotiation skillsSkillsxc2xb7 Advanced knowledge of Microsoft applications (specifically Excel, Word, PowerPoint).xc2xb7 Knowledge of Power BI reporting toolsAttributes/Competenciesxc2xb7 Ability to priorities and work under pressure.xc2xb7 Excellent interpersonal skills.xc2xb7 Excellent planning and organisational skills.xc2xb7 Critical thinker with innovative problem-solving abilities.xc2xb7 Meticulous attention to detail.xc2xb7 Relationship builder and confident communicator.xc2xb7 Energetic and enthusiastic.xc2xb7 Good team player.xc2xb7 Ability to manage, coach, lead and inspire a team of professionals/operators.Our culture:Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. Thats why we invite you to take on new challenges, test your ideas, and celebrate success.The companys approved Employment Equity Plan and Targets under the Employment Equity Act will be considered as part of the recruitment process. As an equal opportunity employer we encourage and welcome people with various disabilities to apply.We care about your data privacy and take compliance with the POPI Act, GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become openClosing Date 04 June 2024
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