Job Description

The role of the People Support Practitioner involves actively contributing to the achievement of strategic priorities and the implementation of people-centric solutions within the People Support (PS) framework. The ideal candidate should possess substantial hands-on expertise in various PS disciplines, including but not limited to Industrial Relations (IR), Employee Wellness, Employee Engagement Initiatives, Performance Management, Compliance, Organizational Development, Talent Acquisition, Reward & Recognition, and Management Reporting.Key Responsibilities1. Recruitment and Selection

• Manage and facilitate the entire recruitment and selection process i.e. advertising of vacancies, screening of CVs, scheduling interviews, conducting reference checks and coordinate assessments.
• Preparation of job specifications and job profiles in consultation with line management.
• Administration of appointment process, including offer letters and employment contracts.
• Create and maintain a database of potential candidates and skills for future vacancies.

2. Onboarding of new employees

• Coordinate and facilitate the on-boarding process for new employees.
• Manage Onboarding questionnaires & interviews with new starters and compile onboarding feedback reports.
• Support and monitor probation review process for new starters.

3. Compliance & Reporting

• Prepare and present bi-monthly PS reports.
• Capturing and maintaining of all relevant employee information on Sage 300 People.
• Reviews, updates and maintains company policies and ensures it is aligned to latest legislation updates.
• Assist with conducting audit checks relating to employees files and policies.
• Assist the People Support Manager with Employment Equity committee meetings and reporting.

4. Employee Relations (IR)

• Provides solid Employee Relations advice to line management and employees on labour law and company employment policies and procedures.
• Plans, coordinates, and attends disciplinary hearings.
• Prepares all disciplinary documents and warning forms.
• Monitoring of ESS (leave) application to ensure that the Leave policy is adhered to.
• Manage absenteeism in conjunction with line management and recommend remedial action.
• Provide guidance and advice for managing grievances.

5. PS Service Delivery

• Coaching and mentoring of line management and employees on PS matters.
• Manages employee benefit claims and ensures all claims are properly processed with the service providers (e.g., Critical illness, death, and disability).
• Administration of all employee information and records.
• Providing necessary information to all employees on benefits.
• Compile and conduct of PS training and education presentations in line with PS best practice.
• Conducts, prepares, and analyses employee exit interviews and identifies retention opportunities.

6. Performance and Organizational Management

• Manage performance improvement process in accordance with PPL Policy and Procedures
• Identification and analysis of training and development needs throughout the Performance Improvement process.
• Coach and advise managers and employees within area on performance improvement processes and practices.
• Identifies and supports management to drive high team performance through effective people enabling solutions.
• Assist with ad hoc PS engagement projects i.e. employee engagement surveys.

7. Employee Engagement & Wellness

• Assist with developing and implementing employee engagement and well initiatives.
• Implement and monitor all social committee events/ internal branding projects.
• Support the PS Manager with the coordination and implementation of organizational culture and values interventions.
• Communicates all EWP & EAP matters and manage relationships with service providers.
• Provide support, guidance, and assistance to all employees on the EWP & EAP.
• Manage the Onsite Clinic.

8. Reward & Recognition

• Assist the PS Manager in enhancing rewards and recognition incentives for employees to further promote the culture of recognition in the business.
• Responsible for managing PPLs Reward and Recognition programme (Rewarded).

Functional Competencies

• Strong Communication Skills and ability to build relationships
• Excellent Planning and organising skills
• Results driven
• Writing and reporting
• Quality and detail orientation

Qualifications and Experience

• Degree in Human Resource Management/ Industrial and Organisational Psychology
• At least 5 years' experience in a PS Generalist role.
• Efficient in MS Word, Excel, Outlook, PowerPoint.
• Efficient in Sage 300 People.
• Strong recruitment experience, especially IT related roles
• Strong technical expertise is required to effectively perform this role.
• Must have solid IR understanding and experience.
• Exposure to planning and executing of employee wellness and engagement initiative's.

If you are interested, please apply by 31 July 2024. Should you not receive a response within 4 weeks of your application, please consider your application to be unsuccessful.By submitting your application, you are giving Pepkor Payments and Lending implicit consent to the storage and processing of your personal information.Pepkor Payments and Lending is committed to creating equal employment opportunities.

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