JOB PURPOSE:Provide clerical and administration support to the Executive Manager.KEY PERFORMANCE AREAS:
Manage the Executive Manager diary and schedule appointments and any other requests made from time to time.
Receive visitors for the Executive Manager and make all arrangements for their participation in the meeting.
Facilitate visitors security clearance, parking, document preparation etc.
Make arrangements for meetings, e.g. venue bookings, refreshments and prepare documents.
Answer and screen telephone calls and handle telephonic requests and queries.
Maintain a database of all contacts details with whom the Executive Manager has a relationship with.
Liaise and maintain an effective communication with internal and external stakeholders (e.g. Law enforcement agencies, supervisory bodies and various government and international institutions).
Maintain records in line with FIC records management policy.
Ensure that all documents (letters, submissions, working papers etc.) relating to the Executive Manager are registered on the electronic document tracking system.
Follow-up on issues arising in documents, minutes including acknowledgement of receipt.
Draft correspondences, reports and documents.
Handle all documents with appropriate security and utmost discretion.
Prepare and submit timeously all claims in relation to travel, telephone and cell phone use, any other expenses derived from FIC work undertaken by the Executive Manager.
Identify stationery requirements and procure in line with the SCM and Finance policies.
Take minutes in meetings on request.
Keep various registers and databases up to date.
Maintain an update Curriculum Vitae of the Executive Manager and other material for use in conferences, interviews, etc.
Ensure that the Office of the Executive Manager is at all times kept cleaned and in good condition.
Facilitate for regular receipt of newspapers, journals and magazines and any other literature or items, which might be required from time to time.
Ensure strict security levels are maintained at all times in the Office of the Executive Manager, including maintaining a strict clean-desk policy in which all documents are appropriately registered and stored in a secure facilities, shredding all unwanted documents.
Maintain a filing system.
Coordinate all travel arrangements (both national and international) including programs and meeting agendas, accommodation, subsistence, foreign exchange etc.)
Perform any other duty as required.
EDUCATION, SKILLS AND EXPERIENCE:
Minimum 5 years of experience as a Personal Assistant
Diploma or equivalent
Well organised, able to work with minimal supervision balanced by an understanding of the need to keep line manager informed of progress, workload and priorities
Intermediate to advance Microsoft Office Skills and understanding of the use of the technology and processes related to the position