Job Description

Main purpose of the job

The incumbent will be required to deliver a quality pest elimination inspection and treatment service to Supercare customers; covering a geographical area containing key business accounts, solving their problems and providing a 1st class service

Education and experience required:

Minimum grade 12 and or 3 - 5 year pest elimination qualification

Strong planning, organisational and prioritisation skills

Proactive, analytical, logical and disciplined approach to problem solving

Self-motivated and ability to work unsupervised on own initiative

Excellent verbal and written communication, with the ability to converse at all levels

Good English language skills both verbal and literate (additional language knowledge beneficial)

Flexible, as the job may require travel and additional working hours

A valid driving license

Knowledge, Skills and Competencies:

Excellent verbal and written communication skills

Understand and engage in contemporary and changing communication trends

Excellent MS Office skills

Good people skills and relationship building

Attention to detail

Time management

An innovator and creative

Good organisational & planning ability

Goal and deadline driven

Key areas of responsibilities:

Deliver a quality inspection and treatment service to exceed customer expectation and specification

Provide customers with written evidence of service delivered and advice for maintaining pest free conditions

Up sell Supercare products and services and/or refer sales enquiries for leads to Sales Executives

Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation

Plan work routes efficiently and productively and achieve 100% state of service

Accurately submit reports and other related paperwork as required at specified time intervals

Manage a territorial area and all customer contained within it

Inspect buildings and premises for signs of pests or infestation

Determine the type of treatment needed to eliminate pests

Apply pesticides in and around buildings and other structures

Design and carry out pest management plans

Create barriers to prevent pests from entering a building

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