From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve peoples lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.And were insanely dedicated to creating a work environment that you look forward to every single day. Thats why we invest heavily in our employee engagement, so you enjoy the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry into a digital-first future.We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 2/3 days of working from home per week. This role is based in the Cape Town office.Position Summary:We are looking for a highly motivated and experienced Team Manager to lead and manage our Managed Services PMX Property Accounting team. This role will combine leadership and hands-on accounting responsibilities, including overseeing team performance, handling escalations, and performing day-to-day accounting functions. The ideal candidate will be an experienced leader who is outputs-driven and client-focused environment while ensuring the efficient delivery of high-quality accounting services.Key Responsibilities:Team Leadership:Lead, manage, and motivate a diverse team of accounting professionals to achieve key performance goals and objectives.Provide coaching, support, and guidance to team members to enhance their professional growth and ensure a positive, high-performing team environment.Conduct regular check-ins, performance reviews, set clear expectations, and address any team issues promptly.Ensure team productivity and effectiveness while fostering a collaborative and positive work culture.Ensure policies are adhered to and performance is managed appropriately.Functional Accounting Work:Collaborate with clients or internal stakeholders to understand accounting requirements and ensure high-quality service delivery.Ensure that accounting processes and procedures are followed accurately and efficiently.Escalations & Issue Resolution:Act as the first point of contact for escalations from the team, resolving issues in a timely and effective manner.Escalate unresolved issues to senior leadership when necessary, while keeping clients and internal teams informed.Operational Oversight:Monitor and report on key performance indicators (KPIs) for team performance and service delivery, making adjustments as needed.Ensure the team adheres to deadlines and delivers accurate and timely results.Identify and implement process improvements to enhance efficiency and quality within the accounting function.Manage PTO to ensure coverage and continuity of service deliveryStakeholder Management:Build and maintain strong relationships with internal stakeholders to ensure their needs are met.Provide regular updates to internal stakeholders on accounting activities, addressing concerns and offering recommendations when needed.Qualifications:Education: Bachelors degree in Accounting, Finance, or a related field.Experience: At least 3 years of experience in Property Accounting, with a minimum of 3 years in a leadership or team management role.Skills:Strong knowledge of accounting principles and practices, as well as financial reporting and analysis.Knowledge and experience providing financial reporting and other accounting processes such as AR and AP for commercial and/or residential propertiesExceptional leadership, communication, and interpersonal skills.Ability to resolve conflicts and handle complex issues with professionalism.Strong organizational and time management skills.Ability to work under pressure and meet deadlines.Knowledge of MRI PMX software a bonusKey Competencies:Leadership: Capable of motivating and guiding a team toward achieving goals and maintaining high morale.Problem Solving: Strong analytical skills to identify issues and develop effective solutions.Client-Focused: Commitment to delivering exceptional client service and fostering long-term relationships.Adaptability: Ability to thrive in a dynamic, fast-changing work environment.Attention to Detail: Ensure accuracy and consistency in accounting functions and reports.Were obsessed with making this the best job youve ever had!We want our teams to love working here, so weve created some incredible perks for you to enjoy:
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