Job Summary We are currently seeking a detail-oriented and organized POD/Admin Clerk to join our clients administrative team. The successful candidate will be responsible for processing proof of delivery (POD) documents, managing customer credits, and providing general administrative support to the operations department. Responsibilities: Process proof of delivery (POD) documents accurately and in a timely manner. Verify delivery receipts and reconcile with shipping records. Communicate with drivers and customers to resolve any discrepancies in delivery documentation. Manage customer credit accounts and process credit memos as necessary. Maintain accurate records of credit transactions and customer interactions. Assist with data entry and administrative tasks as needed. Provide general administrative support to the operations department. Respond to customer inquiries and provide assistance as required. Collaborate with other departments to ensure smooth operations and customer satisfaction. Perform ad-hoc tasks and projects as assigned by the Operations Manager.
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