Job Description

Our client in the Hospitality industry is currently looking for a Pool Manager, in Sea Point, Cape Town.Responsibilities:

• Oversee operational excellence at their upscale pool facilities - Including food & beverage services and outlets.
• Manage a dedicated team and contribute to the success of poolside events.
• Ensure the safety of guests through the implementation and enforcement of pool safety rules.
• Provide lifeguard training and conduct regular emergency drills.
• Assist in the maintenance of proper emergency and safety procedures.
• Oversee pool maintenance, ensuring water quality, chemical balance, and regular cleaning.
• Perform pool maintenance activities and coordinate necessary repairs.
• Supervise pool staff, including Lifeguards, Attendants, and Maintenance Personnel.
• Assist in the hiring, training, and evaluation of team members to meet departmental standards and goals.
• Select, train, evaluate, lead, motivate, coach, and discipline all employees, Supervisors, and Assistant Managers in the Resortxe2x80x99s Pool/Restaurant.
• Interact with hotel guests, addressing inquiries and concerns related to the pool area.
• Maintain high-quality standards in food and beverage presentation, sanitation, and pool safety.
• Ensure compliance with local health and safety regulations and hotel policies.
• Assist in conducting safety training and ensure certifications are up to date with state law.
• Coordinate poolside events or parties, including planning and setup.
• Manage the pool's budget, monitoring expenses related to maintenance, staffing, and equipment.
• Assist in the implementation of long and short-range financial objectives related to beverage and PRD sales and rentals set by the Pool Operations Manager.
• Provide ongoing training for pool staff on safety protocols, customer service standards, and industry best practices.
• Foster a positive and professional work environment.
• Ensure the cleanliness of the pool deck is always maintained.
• Oversee the assignment and evaluation of work, recommending personnel actions consistent with team member performance.

• High School Diploma or equivalent required.
• Previous experience in Pool or Aquatic Facility Management preferred.
• Experience in Hotel or Hospitality Management is beneficial.
• Certification in First Aid, and CPR required.
• Additional Certifications in Pool Operations and Water Safety are advantageous.
• Knowledge of and experience in implementing emergency and safety procedures.
• Strong leadership skills with the ability to hire, train, and evaluate pool staff.
• Experience in overseeing poolside events and coordinating services is valuable.
• Excellent communication and interpersonal skills for interactions with guests, staff, and other hotel departments.
• Clear communication of safety rules and protocols.
• Customer-centric approach with a focus on providing a positive guest experience.
• Previous experience in guest services or a customer-facing role is beneficial.
• Understanding of budgeting principles and effective management of the pool's budget.
• Strong attention to detail in maintaining cleanliness and presentation standards.
• Ability to work flexible hours, especially during peak seasons or special events.
• Capability to address and resolve issues promptly, ensuring smooth pool operations.

• Up to R22 500 per month.

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