Job Description

Who are we?Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.What will you do?We are seeking a highly skilled and motivated individual to join our project operations team as a portfolio intelligence analyst. Overall, a portfolio intelligence analyst plays a critical role in supporting project management activities, driving efficiency, mitigating risks, and ensuring the successful delivery of projects within an organization.In this role you will be responsible for managing and optimizing project support tools, ensuring their effective utilization across projects, and providing technical support to project teams.You should have a strong analytical technical background, excellent problem-solving skills, and a passion for streamlining processes and improving efficiency along with a solid understanding of project management principles and methodologies.What will make you successful in this role?

• Administer and maintain project support tools, such as project management software, collaboration platforms, and reporting tools.
• Customize and configure project support tools such as PPO, Jira, Power BI to meet the specific needs and requirements of project teams and portfolios.
• Design and develop BI reports, dashboards, and data visualizations using tools such as Power BI, or similar platforms.
• Customize Jira workflows, screens, fields, and permissions to meet the needs of various teams and projects.
• Collaborate with stakeholders to gather requirements and translate business needs into actionable project and portfolio support items.
• Conduct training sessions and workshops for users to maximize utilization of project support tools, promoting best practices and efficiency.
• Provide technical support to project teams on the use of project support tools.
• Create and maintain technical documentation for portfolio support tools and related processes.
• Identify opportunities to automate tasks, streamline workflows, and enhance data quality.
• Develop and implement best practices, guidelines, and standards for utilizing project support tools.
• Collaborate with IT teams to troubleshoot technical issues and ensure seamless integration of project support tools with other systems.
• Monitor and analyze usage data and metrics to identify opportunities for improvement and optimization.
• Stay updated with industry trends and advancements in project support tools and recommend new tools or enhancements as needed.
• Assist in the evaluation, selection, and implementation of new project support tools.

Qualification

• Grade 12
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Certifications in Jira administration or BI tools are desirable but not mandatory

Experience

• As a Project Support Tool Specialist or similar role.
• Hands-on experience with BI tools such as Power BI, or similar platforms, including report or dashboard development and data modeling.
• Experience in customizing and configuring project support tools to meet specific requirements.

Knowledge and SkillsStrong technical skills with proficiency in project management software (e.g., PPO, Jira Align, Clarity), collaboration platforms (e.g., Microsoft Teams,), and reporting tools (e.g, Power BI).Excellent troubleshooting and problem-solving abilities.Ability to effectively communicate technical concepts to non-technical stakeholders.Effective communication skills with the ability to train and support project teams.Familiarity with project management methodologies (e.g. Agile, Waterfall) is a plus.Ability to work independently and collaboratively in a fast-paced environmentPersonal AttributesAction orientated - Contributing independentlyBusiness insight - Contributing independentlyCustomer focus - Contributing independentlyPlans and aligns - Contributing independentlyCollaborates - Contributing independentlyBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Core CompetenciesBeing resilient - Contributing through othersCollaborates - Contributing through othersCultivates innovation - Contributing through othersCustomer focus - Contributing through othersDrives results - Contributing through othersTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam