Job Description

:

To take responsibility for the efficient daily operations and the financial reporting of the assigned property portfolio to increase property value and satisfy tenant requirements.

Centre Management

• Keep abreast of market activities

• Devise a five-year maintenance plan

• Investigates / initiates proposals for refurbishments

• Maintains a hands-on control of projects in hand

• Reviews the building status / grade annually and maintain the standards

Reporting

• Provides accurate information in agreed format timeously

• Analyses of monthly income and expenses

• Monitors turnover rentals

• Analyses of operating cost on a quarterly basis in terms of the approved forecasts

• Monitors all municipal and general recoveries on a monthly basis

Planning & Budgeting

• Prepares and completes budgets annually

• Reviews rentals quarterly and ensure best possible rate achieved and maintained

• Assists in formulation of business plans for the Centre(s)

• Quarterly review and monitoring results

Quarterly Expenditure / Audits

• Sets and motivates Capex / TI philosophy per building

• Approves TI standard specification as recommended by the Project Manager

• Approves Capex within authority levels

• Ensures we conform to Capex philosophy and procedures

• Estimates new operating costs

• Ensures recovery of operating costs in accordance with Lease terms

Debtors & Creditors Management

• Regular interaction with Debtors and Leasing departments to ensure appropriate action taken and approve required action

• Credit Control Management of arrears, legal action and write-offs

Customer Liaison

• New Tenants

• Lease negotiations

• Maintenance of tenant relationships

Tenant Management

• Deals with correspondence / interaction with tenants as required

• Ensures that leases are timeously renewed, and all vacant space is let and in presentable space

• Tenant mix

• Networking with Tenants, public and external organizations

New Tenants

• Determines and recommends letting mandates

• Undertake lease negotiation and maintenance of tenant relationships

• Controls new leases and recordal of same

• Controls / oversees new installations

Existing Tenants

• Renews Lease Agreements timeously

• Tenant liaison and public relations

• Controls / arranges centre promotions

• Regularly assess tenants turnover, stock turn and merchandising to establish growth needs and trading difficulties

• Record tenant turnover levels

Expense Control

• Checks and authorises payments of accounts

• Authorises cleaning, consumables, electrical and general maintenance orders

• Controls municipal payments and recoveries there against

• Ensures cost effectiveness and performance of contractors

Financial Management

• Monthly financial statements and reports

• Accurate budgeting and reporting

Public Relations

• Establishes and maintains sound public relations

• Attracts people to the Centre

• Advertising materials

• Motivates and assists tenants to improve their services

• Assume responsibility for the effective repairs and maintenance of the Centre

• Assume responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and impalements improvements as necessary

• Occupational health and safety compliance

• The development of security action pLans, systems and directives

• The management of security officers and cleaning staff on duty

• The establishment and maintenance of emergency preparedness programme

• Assume responsibility for the effective management reporting and records

• Assume responsibility for ensuring professional business relations with tenants, suppliers, contractors and trade professionals

• Effectively supervises Centre personnel, ensuring optimal performance

• Assume responsibility for related duties as required or assigned.

Requirements

Minimum 5 years experience as a Property Manager in a retail environment

Bachelors degree or equivalent experience preferred

Working knowledge of leases, loan documents and other agreements for general responsibilities

Professional reputation; strong industry credibility

Preferably Estate Agencies Affairs Board Competency Certificate (NQF Level 4)

Ability Recruitment