A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will be dispatched before allocating the order to the correct Processing team.
The successful candidates will be responsible to assist in ensuring member experience is met and SLA is always adhered to by invoicing the product(s) each member has ordered. They will be responsible for retrieving the member's order information, capturing the Order Information, confirming the Sale and then printing the order and waybill for forwarding to the Data Team for capturing purposes. They will be responsible for reviewing and retrieving all incoming orders, requests and queries and validating member information and assigning orders to the relevant teams.
Location: Bellville, Cape Town, South Africa
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