Pos Installation & Support Technician
East London, Eastern Cape, South Africa
Job Description
Job Summary Requirements:
- High School qualification or equivalent; A+ and N+ preferred.
- Previous experience in technical support, installation, or maintenance, preferably within the point -of-sale or retail technology industry.
- Proficiency in troubleshooting hardware and software issues, with a strong understanding of networking principles.
- Flexibility to travel to client sites as needed and work occasional evenings or weekends.
- Conduct on-site installations of point-of-sale systems for clients, ensuring hardware and software are set up accurately and efficiently.
- Provide comprehensive training to clients on the use of our point-of-sale systems, ensuring they are equipped to maximize functionality and efficiency.
- Troubleshoot technical issues remotely or on-site, diagnosing problems and implementing timely solutions to minimize downtime.
- Collaborate closely with cross-functional teams, including sales, installations, setup and customer support, to address client needs and escalate issues as necessary.
- Maintain accurate records of installations, configurations, and support activities, ensuring documentation is up to date and accessible.
- Proactively identify opportunities for process improvements and product enhancements based on client feedback and industry trends.
Job Mail
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1408997
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:R11600 - 15000 per month
-
Employment StatusPermanent
-
Job LocationEast London, Eastern Cape, South Africa
-
EducationNot mentioned