Job Description

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The successful candidates will be responsible to deliver sales in order to process sales of pre-owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures

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Position Overview

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Specific Role Responsibilities

Processes and governance

Identify and apply known solutions to operational problems and escalate unresolved issues Deliver on agreed performance targets according to set procedures and service level agreement Report on transactional activities to provide timely information for decision making in area of accountability Execute work in line with governance and compliance processes Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act Process all leads of prospective customers and follow-up on possible sales Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

Execute work activities effectively and efficiently in order to prevent financial losses
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Qualifications and Experience

Matric certificate 3-5 years' working experience in a similar environment. A valid South African driver's license
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Skills and Personal Attributes

Developing sales Making a Sale Persuasive Selling Skills Product and or service knowledge * Trust and Integrity